Compunnel Inc.Remote
Citrix Engineer-- KUMDC5736370
United States
Full-time
1 week ago
H1B Sponsor Likely
Key skills
Citrix XenAppXenServer AdministrationMicrosoft Windows ServersCitrix App LayeringCitrix Administrator certificationAdvanced system testing toolsWorkflow analysisOne-on-one trainingTeam collaborationProblem solvingProblem SolvingCollaboration
About this role
Compunnel Inc. is seeking a Mid-Senior level Citrix VDI Architect responsible for providing level-2 and level-3 technical support for Citrix/XenApps server environment. The role involves analyzing system project requirements, providing direction for problem resolution, and ensuring high levels of client satisfaction with supported products and solutions.
Responsibilities:
- Providing level-2 and level-3 technical support for Citrix / XenApps server environment
- Monitoring of VDI platform with various client tools Netscaler, ControlUP)
- Support will include:
- VDI End-User Sessions
- VDI Stack
- Level-2 management and technical support
- Ensuring virtual sessions are working as intended
- Handling IT- VDI related requests or inquiries received by client helpdesk
- Ensuring all Citrix platform server systems under management have updated software patches
- XenDesktop Broker including VDI monitoring and alerting support of the Citrix /VMware applications which are responsible for delivery of the virtualized desktop or applications
- Ensure high levels of client satisfaction for the products/solutions which are supported
- Addresses all technical questions around VDI and Citrix
- Participate in client meetings to update team members
- Ability to be the technical Subject Matter Expert within the Environment
- Deploy and support core Microsoft services, AD, ADFS, DNS & DHCP, WSUS and Group Policy
Requirements:
- 5+ years of experience with Citrix XenApp
- 5+ years of experience with XenServer Administration
- 5+ years of experience with Microsoft Windows Servers
- 5+ years of experience with Citrix App Layering
- An Associate degree in computer science or a related field, or equivalent relevant experience
- Citrix Administrator certification
- Advanced system testing tool knowledge & experience
- Strong technical experience with the following technologies: Citrix Xen Desktop, Citrix Xen Server, Microsoft Windows infrastructure
- Ability to work well within a team environment
- Experience with Workflow analysis
- Technical collaboration for client problem solving
- Ability to apply best practices to ensure maximum amount of production
- Ability to provide one-on-one training to teammates
- Experience troubleshooting systems, identifying root cause, and creating action plans to resolve issues
- Experience working within complex VDI environment