Solutions Engineer - M365 Endpoint

SHI International Corp. is a global provider of IT solutions and services, and they are seeking a Solutions Engineer for M365 Endpoint. This role involves implementing Microsoft Endpoint management solutions and serving as the technical lead for device management services such as Intune for customers and partners.

Responsibilities:

• Responsible for the design and implementation of Microsoft Intune device management solutions and related technologies based on customer requirements including:
• Microsoft Intune
• Windows, macOS, mobile deployment
• Apple Automatic Device Enrollment
• Android Zero Touch
• Autopilot
• Manual enrollment scenarios
• Post-deployment configuration
• Application packaging and deployment
• Certificate deployment (SCEP)
• Security baselines and standards (Microsoft, CIS, etc.)
• Script creation and deployment
• Bash
• PowerShell
• Batch
• VBS
• Device troubleshooting
• Intune Suite feature enablement
• Microsoft Endpoint Configuration Manager (CfgMgr)
• Co-management enablement, including CMG creation
• Workload migration to Microsoft Intune
• Configuration, troubleshooting, and site management
• Entra ID
• Conditional access
• User and device groups
• Roles and permissions
• App registration
• Microsoft Active Directory
• Entra Hybrid Join
• Group policy creation and migration
• Organizational units and groups
• Microsoft Active Directory Certificate Services
• Device and user-based certificate issuance
• Network device enrollment service (NDES)
• Additional third-party tools
• Migration from other MDM tools to Intune
• Tenant to tenant migration (Quest, ForensIT, PowerSyncPro, etc.)
• Intune integrations (PatchMyPC, RoboPack, etc.)
• Microsoft 365
• Plan, manage, and troubleshoot Office software deployments
• Configure Office software updates
• Develop findings and recommendations documentation by analyzing customer and partner environments and identifying areas of opportunity that can be resolved via Intune endpoint management
• Execute implementation plans and configure customer and partner environments according to design specifications
• Serve as a technical lead on projects and workshops, accountable for the outcome of the technical objectives
• Collaborate with other Microsoft delivery teams on projects involving other workstreams such mail migrations and security implementations
• Document best practices related to technology and processes for future reference by delivery team members

Requirements:

• Completed Bachelor's Degree, Technical Degree or relevant work experience in Computer Engineering or related field
• Minimum 5 years of technical experience with increasing responsibility
• Minimum 3 years' experience designing implementing and integrating Microsoft Endpoint Management technology
• Minimum 3 years' experience working with and migrating Microsoft Endpoint Management technology
• Minimum 3 years of experience developing and executing scripts for automation and deployment
• Proficiency with the design, implementation and support of Microsoft Endpoint solutions
• Creation of script-based solutions to meet customer needs in PowerShell and Bash (Windows, Mac)
• Strong project time management and communication skills
• Consultative approach to deploying enterprise architecture
• Passion for technology
• Expert and timely decision-making skills
• Strong written, presentation and verbal communication skills
• Strong troubleshooting skills
• Drive to learn and deploy new technology
• Receptive listening skills, with ability to present ideas in a clear, concise fashion to technical and non-technical audiences
• Experience working in complex Data Center sales opportunities - Intermediate
• Ability to design data center infrastructures that include hybrid cloud, hyper converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms - Intermediate
• Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software Defined Data Center, containerization, and automation - Intermediate
• Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
• Expertise in mainstream technologies to include: Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix - Intermediate
• Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) - Intermediate