Digital Experience UI/UX Designer

Justrite Safety Group is a dynamic organization dedicated to protecting people, property, and the planet through advanced industrial safety solutions. They are seeking a Digital Experience UI/UX Designer responsible for enhancing the digital experience across their ecommerce ecosystem by delivering intuitive and high-performing user experiences and collaborating with cross-functional teams.

Responsibilities:

• Own the end-to-end user experience across Justrite Safety Group’s ecommerce portfolio, including Justrite.com, ComplianceSigns.com, Accuform.com, and BasicConcepts.com
• Develop and maintain a multi-quarter UX design roadmap that aligns with business priorities, customer needs, and ROI impact
• Design elegant, scalable solutions for complex user journeys—leveraging layout, typography, hierarchy, interaction design, and modern design systems
• Author finalized high-priority designs ensuring design integrity from concept to production while addressing feedback and maintaining a seamless user experience
• Drive continuous improvement of the customer experience by identifying opportunities for new features and optimizations based on both quantitative analytics and qualitative research
• Create and maintain detailed customer journey maps to visualize user pathways, identify friction points, and uncover opportunities to optimize navigation, engagement, and conversion across JSG’s ecommerce ecosystem
• Translate business objectives into actionable designs by leading discovery and research sessions to define user, business, and technical requirements
• Delivering detailed UX documentation—user flows, wireframes, prototypes, and visual design comps—to communicate solutions effectively
• Applying third-party and industry UX best practices across all digital touchpoints
• Partner cross-functionally with marketers, product owners, and business stakeholders to prioritize enhancements and manage the design backlog
• Estimate UX effort levels, plan resourcing, and align roadmaps to strategic business goals
• Lead and evolve UX research practices, including competitive benchmarking, heuristic evaluations, user testing, and A/B experimentation to inform data-driven design decisions
• Define, own, and maintain the visual design system, digital style guide, component library, and authoring guidelines in partnership with marketing and digital growth teams to ensure brand consistency across all ecommerce properties
• Champion mobile-first design and leverage native mobile capabilities to deliver engaging, frictionless experiences that drive customer loyalty
• Stay ahead of emerging consumer technologies—including AI, AR/VR, mobile, and personalization trends—to inform long-term digital experience evolution
• Oversee UX project implementation within development pipelines, ensuring proper prioritization, resource coordination, and budget management
• Operate effectively within Agile/Sprint and Waterfall/Project-based frameworks, adapting to the needs of diverse initiatives and cross-functional collaboration

Requirements:

• 3-5 years designing eCommerce or B2B product experiences
• Portfolio of work that demonstrates design prowess and metric impacts
• Expert with Figma (or like tools Adobe XD, Sketch, etc), prototyping tools, and modern design-system principles
• Fluency in A/B frameworks and analytics suites
• Working knowledge of HTML/CSS
• Data-driven
• Creative, user-focused approach
• Goal-driven, self-starter
• Collaborative team player
• Organized