Senior Business Analyst

SmarterDx is a company that builds clinical AI to transform how hospitals translate care into payment. They are seeking a Senior RCM Business Analyst to leverage analytical expertise and business acumen to drive insights and enhance customer success, while optimizing business performance.

Responsibilities:

• Produce Client-Focused Analysis: Embed with the Customer Success team to explore data, identify trends, and develop insights that address client needs and goals
• Create Data-Driven Narratives: Craft compelling, results-oriented narratives that highlight client performance, uncover opportunities for optimization, and support strategic decision-making
• Maintain Proactive Monitoring: Regularly track and interpret client health metrics, providing early detection of potential risks and opportunities
• Perform Exploratory Analysis and Reporting: Perform ad hoc SQL queries, python analyses, and leverage other analytical tools to conduct exploratory analyses in response to real-time business questions. Build and refine ad hoc data visualizations, reports, and prototypes to validate business hypotheses
• Build Relationships: Develop strong working relationships with Customer Support and clients. Ask targeted questions and partner with executive-level stakeholders to understand the “why” behind requests and align analytics with business objectives
• Bridge Business and Technical Teams: Serve as the liaison between technical and business teams, articulating complex findings in clear, actionable ways and influencing data-driven decision-making

Requirements:

• 5–8 years of experience in business intelligence, data analytics, or a related role
• Revenue Cycle Expertise: Strong conceptual understanding of inpatient mid-revenue cycle processes and data
• Advanced SQL Fluency: Expert in writing and optimizing queries for ad hoc analysis
• Python Competency: Able to manipulate data and create visualizations using libraries like pandas. Comfortable interpreting and modifying existing python code
• Insight identification: Exceptional ability to translate raw data into actionable insights
• Data validation: Rigorously verifies all data analyses for accuracy and completeness before stakeholder presentation. Partners with analysts and cross-functional teams to confirm findings through peer review processes
• Mindset: Self-driven and adaptable, thriving in a fast-paced, ambiguous environment
• Problem-solving skills: Distinctive ability to identify patterns, prioritize what's critical, and focus on impactful solutions
• Communication skills: Proven ability to clearly communicate complex analytic concepts and adapt communication styles to different audiences. Listens attentively to understand stakeholders' needs, concerns and business requirements