Crunchbase is a predictive solution that provides intelligence on private companies, utilizing AI and market activity to aid decision-making for investors and analysts. The Senior Product Manager for Pricing & Packaging will own initiatives related to pricing strategies and collaborate with cross-functional teams to enhance customer value and market positioning.
Responsibilities:
- Support the design, testing, and iteration of pricing and packaging models across products and customer segments
- Own discrete pricing and packaging initiatives from discovery through launch, under the direction of the Director of Product Management
- Partner with Engineering to ensure accurate implementation of pricing and packaging changes
- Utilize AI-powered analytics tools to analyze customer behavior, usage patterns, and pricing sensitivity
- Support pricing and packaging experimentation using AI-assisted analysis (e.g., pattern detection, cohort analysis, predictive insights)
- Partner with Data and Analytics teams to apply AI-driven models or insights that inform pricing recommendations
- Use generative AI tools to accelerate research synthesis, experiment analysis, documentation, and internal communication—while applying strong judgment and validation
- Work closely with Sales, Marketing, Finance, RevOps, and Customer Success to ensure pricing and packaging changes are clearly understood and operationally ready
- Contribute to enablement materials and internal communications related to pricing and packaging updates
- Gather and synthesize feedback from internal teams and customers to inform future iterations
- Develop a strong understanding of customer needs, willingness to pay, and perceived value
- Support competitive analysis to understand market trends and positioning
- Participate in customer research efforts, including interviews and feedback analysis
- Write clear product requirements, user stories, and acceptance criteria for pricing and packaging initiatives
- Help ensure launches are well-coordinated, on time, and meet quality standards
- Performs other related duties as assigned
Requirements:
- Bachelor's degree in Business, Economics, Data Analytics, Computer Science, or a related field
- 5+ years in Product Management, with meaningful ownership of pricing, packaging, billing, or monetization initiatives
- Ideally includes owning payment or billing systems at meaningful scale (e.g. $10M+ ARR)
- Experience with subscription or usage based billing systems
- Proven success optimizing self-serve user journeys, including pricing, check out, upgrade and cancellation flows
- Strong analytical skills with the ability to translate data into actionable insights
- Experience working cross-functionally in a SaaS or technology environment
- Solid understanding of product management fundamentals, including discovery, delivery, and experimentation
- High attention to detail, especially in areas impacting revenue and customer experience
- Demonstrated curiosity and comfort using AI tools to enhance productivity and creativity
- Ability to identify when and how to use AI responsibly while maintaining data privacy and accuracy
- Clear written and verbal communication skills
- Ability to manage multiple initiatives in a fast-paced environment
- Proficiency with Google Workspace and common product and analytics tools
- Bonus points for candidates who have architected and launched new pricing tiers or usage based models
- Nice to have: Exposure to direct sales or hybrid PLG sales motions