Kelly Science, Engineering, Technology & Telecom is seeking a highly capable contractor to support the Procure-to-Pay workstream within a large-scale ERP transformation program. This role involves critical execution and coordination, requiring strong project management discipline and end-user engagement.
Responsibilities:
- Partner with the Internal CM PTP Business Process Owner (BPO) and IT to review, refine, and validate training materials and exercises
- Ensure training content is accurate, usable, and aligned to future-state processes
- Support execution of training readiness activities, including validation of training environments and materials
- Partner with Deployment Group (DG) leaders to confirm accurate end-user role mapping
- Test and validate training IDs (login access, navigation, issue identification); troubleshoot and escalate issues as needed
- Support training deployment with end users, including:
- Readiness tracking and confirmation of execution capability
- Re-review of materials with end users as needed
- Support updates to end-user business process documentation
- Act as an on-site PTP lead for internal CM processes during go-live and hypercare, including:
- Hands-on user support and floor walking
- Logging and tracking defects and issues
- Escalating issues through defined program channels
- Own and actively manage PTP deliverables, ensuring tasks are tracked, driven, and closed
- Develop and maintain trackers, status reports, and dashboards aligned to program milestones
- Identify risks early, support mitigation planning, and communicate clearly and consistently
- Support change management and structured problem-solving for process and readiness challenges
- Facilitate cross-functional coordination across PTP, FTP, IT, DGs, and site teams
- Provide logistical and administrative support for workshops, training sessions, and site visits
- Build clear, professional presentations and communications for leadership, DGs, and end‑user audiences
- Support lessons learned activities and incorporate improvements into our PTP ways of working
- As future releases or projects begin, support onboarding of new end users and sites, including:
- Global template overviews
- Readiness planning and execution support
Requirements:
- Highly organized, proactive, and comfortable owning outcomes
- Hands-on SAP experience and understands how end users actually work in the system
- Thrives in ambiguity and is willing to learn quickly, adapt, and solve problems
- Communicates clearly, confidently, and consistently with both business and IT stakeholders
- Comfortable engaging directly with end users, including on-site support during go-live and hypercare