Chief of Staff, Go-To-Market & Growth - Chicago

Human Agency is a rapidly scaling company seeking a Chief of Staff, Go-To-Market & Growth to support the CEO and lead high-impact marketing and growth initiatives. The role involves developing and executing B2B go-to-market strategies, optimizing performance marketing systems, and driving revenue growth for both the company and its clients.

Responsibilities:

• Lead B2B GTM strategy development and execution for client organizations
• Build and optimize performance marketing systems (paid acquisition, lifecycle, demand gen, conversion funnels)
• Design positioning, messaging, and launch strategies for new products or AI-enabled offerings
• Develop channel strategy across paid, organic, partnerships, outbound, and content
• Build measurement infrastructure (CAC, LTV, funnel metrics, attribution models)
• Partner with client CEOs and founders on growth strategy, fundraising narratives, and revenue planning
• Turn strategy into execution plans with timelines, owners, and clear ROI targets
• Drive Human Agency’s own GTM initiatives and revenue acceleration projects
• Improve sales pipeline operations, CRM rigor, and forecasting discipline
• Build repeatable frameworks for how we scope, sell, and deliver marketing engagements
• Create case studies, proof narratives, and growth assets that support business development
• Identify and productize high-demand marketing service offerings
• Partner with the CEO to translate strategic priorities into executable plans
• Own special projects tied to revenue growth, partnerships, or new service lines
• Prepare high-quality executive materials (strategy briefs, board decks, decision memos)
• Maintain visibility across revenue-driving initiatives and proactively identify risks
• Pressure-test ideas and ensure GTM initiatives align with capacity and resourcing
• Build scalable marketing and operational systems that reduce friction as we grow
• Improve intake → prioritization → execution → QA → measurement workflows
• Design dashboards for revenue health, marketing performance, and capacity planning
• Identify operational bottlenecks and implement improvements
• Establish tight reporting rhythms that increase velocity without adding bureaucracy

Requirements:

• 6–10+ years in B2B marketing, growth, performance marketing, or GTM leadership roles
• Experience as a Head of Growth, Director of Marketing, Performance Lead, or GTM operator at a startup or high-growth environment
• Demonstrated ability to scale acquisition and revenue in B2B contexts
• Deep understanding of paid acquisition, demand gen, lifecycle marketing, positioning, and conversion optimization
• Strong fluency in analytics, attribution, and revenue modeling
• Comfortable owning both strategy and hands-on execution
• Bachelor's degree or equivalent experience
• An advanced degree in a relevant field is a plus
• Commitment to ethical practices and responsible business operations
• Occasional travel (10–25%) for company offsites, key events, and leadership meetings
• Remote-friendly with preference for candidates in major tech hubs and strong preference for overlap with EST business hours