Sales Engineer

Heatcraft Worldwide Refrigeration is focused on driving growth through innovative refrigeration products and exceptional customer support. The Sales Engineer II will develop new business opportunities and strengthen relationships with existing customers, while also providing guidance to less experienced team members.

Responsibilities:

• Partner with customers to understand their needs and recommend the best refrigeration solutions, perform box load calculations, ensure product selections align with specifications and regulations, participate in customer sponsored sales and training events
• Negotiate pricing, provide Heatcraft catalog products and e-tool training
• Maintain long-term customer partnerships, prospect for and develop new customers by ensuring satisfaction and driving repeat business
• Develop and execute account and territory plans on an annual, quarterly, and monthly basis to meet and exceed sales goals

Requirements:

• Minimum of 2 years of related experience in sales, engineering, or a technical customer-facing role
• Strong time management skills; able to work independently and operate as a self-starter
• Ability and willingness to travel within the assigned territory
• Excellent relationship-building, communication, and customer service skills
• Ability to perform box load calculations independently and confidently select the appropriate refrigeration products
• Knowledge of effective sales techniques, customer engagement strategies, and the principles of promoting and selling technical products
• Intermediate understanding of refrigeration products and industry concepts
• Proficiency with Microsoft Office and CRM software
• Bachelor's degree preferred or an equivalent combination of education and experience