Associate, NE Sales Development Rep

Otis Elevator Co. is the world’s leading elevator and escalator manufacturing, installation, and service company. They are seeking a Sales Development Representative to drive revenue growth by identifying, qualifying, and nurturing leads while collaborating closely with Sales and Marketing teams.

Responsibilities:

• Qualify inbound and outbound leads to ensure they meet established criteria before routing them to the appropriate sales representative
• Gather essential information regarding the lead’s needs, budget, timeline, and decision-making structure to support a tailored sales approach
• Maintain accurate, detailed, and up to date records of all lead interactions and activities in the CRM system
• Conduct timely outreach to new leads, ensuring prompt follow up and a professional first impression
• Schedule discovery calls, product demonstrations, or meetings between prospects and the Sales team
• Nurture leads that are not yet ready to engage in a sales conversation, building rapport and developing long term interest
• Partner closely with Sales to ensure qualified leads progress effectively into opportunities, supporting movement to proposal stages
• Collaborate with Marketing to share insights on lead quality, campaign performance, and opportunities for improving outreach effectiveness
• Provide ongoing feedback on lead trends, objections, and market insights to inform strategic improvements
• Track and report on personal KPIs, pipeline contribution, and follow up activity
• Share recommendations to enhance lead generation processes, tools, and communication workflows

Requirements:

• Bachelor's degree in Business, Operations, Communications, or a related field preferred; equivalent professional experience considered
• 1–3 years of experience in sales support, business development, customer engagement, or related roles
• Proficiency with CRM platforms and sales engagement tools
• Strong understanding of lead management processes and sales pipelines
• Excellent verbal and written communication
• Strong organizational skills and attention to detail
• Ability to build rapport quickly and handle objections with professionalism
• Collaborative mindset with the ability to partner closely across teams