Business Analyst

ECS is a leading mid-sized provider of technology services to the United States Federal Government, and they are seeking a Business Analyst to support the Department of Veterans Affairs. The role involves serving as a liaison between OIT and business stakeholders, eliciting and analyzing business needs, and ensuring the effective delivery of project requirements.

Responsibilities:

• Elicits, analyzes, specifies, and validates the business needs of VESEE stakeholders, including customers and/or end users
• Collaborates with project sponsors to determine project scope and vision
• Clearly identifies project stakeholders and establish customer classes, as well as their characteristics
• Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods
• Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics
• Works with stakeholders and project team to prioritize collected requirements
• Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes
• Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts
• Participates in the QA of solutions to ensure features and functions have been enabled and optimized
• Perform gap analyses of the differences between current (as-is) and targeted (to-be) states
• Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
• Develops and utilizes standard templates to accurately and concisely write requirements specifications
• Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team
• Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team
• Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted
• Assists with the interpretation of customer requirements into feasible options, and communicating these back to the business stakeholders
• Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary
• Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood

Requirements:

• Bachelor's Degree Required
• 5+ years of experience
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
• Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources
• Understanding of Software Development Life Cycle (SDLC)
• Strong communication (verbal and written) and presentation skills, with experience facilitating group discussions
• Good team player, able to manage multiple assignments, and adapt to changing client needs
• Ability to multi-task with limited supervision in a fast-paced environment
• Ability to synthesize and analyze multiple views and data sets
• Strong analytical, critical thinking, and problem-solving skills
• Strong oral and written communication skills
• Strong organization and prioritization skills
• Ability to work in a dynamic, collaborative, results-driven environment
• Ability to obtain a Public Trust clearance
• Experience working with VA and/or other federal agencies
• PMP or Certified Scrum Master certification
• Experience with training, change management, and/or process improvement
• Experience in Federal healthcare consulting
• Experience using Jira for requirements gathering and management