AlphaSense is a leading provider of AI-driven market intelligence, helping companies make informed decisions. They are seeking a Senior Director of Site Reliability Engineering to lead reliability and operational excellence across their products and platforms, shaping how reliability and operations are practiced within a large engineering organization.
Responsibilities:
- Lead reliability and operational excellence across AlphaSense’s platforms and products
- Scale SRE practices in a “you build it, you run it” engineering organization
- Lead and grow a follow-the-sun SRE team across multiple time zones
- Build, mentor, and develop high-performing SRE engineers
- Own incident management, on-call operations, and post-incident learning
- Cultivate an awareness and culture of reliability throughout the engineering organization
- Set direction for observability and operational tooling
- Enable teams to operate production systems safely and confidently
- Embed reliability into the whole software delivery lifecycle in collaboration with Product, Platform, Cloud, and Security
- Reduce systemic risk through toil reduction and continuous improvement
Requirements:
- Several years of Senior leadership experience in Site Reliability Engineering capacity
- Deep knowledge of SRE principles and practices (SLIs/SLOs, error budgets, reliability economics)
- Experience building self-service systems through platform engineering
- Strong background in distributed systems and microservices
- Production experience operating Kubernetes-based platforms
- Solid understanding of cloud-native networking fundamentals
- Experience running systems in multi-cloud environments (AWS and at least one of GCP or Azure)
- Proven success scaling SRE practices across large engineering organizations
- Demonstrated experience building, mentoring, and developing high-performing SRE teams
- Ability to grow and sustain an inclusive, resilient engineering culture
- Experience operating in a 'you build it, you run it' culture
- Ability to lead through influence and partnership