Lead Product Designer, Care Delivery

Virta Health is on a mission to reverse metabolic disease in one billion people. As a Lead Product Designer, you will shape the user experience for both clinician and patient-facing products, focusing on internal software that supports care teams. You will drive design processes, collaborate with cross-functional partners, and integrate new technologies to enhance user journeys.

Responsibilities:

• Take ownership of the end-to-end design process, from research and concept development to execution and iteration
• Drive clarity by distilling complex problems into simple, intuitive, and effective design solutions
• Conduct user research to deeply understand the needs and behaviors of our
• Lead end-to-end design for our service products, and internal software used daily by our clinicians and care teams
• Develop user-centric designs that balance business goals, technical constraints, and best practices
• Collaborate closely with product managers, engineers, and our care teams to define priorities and refine designs based on feedback and data
• Facilitate co-creation workshops, ideation sessions and design sprints, leading strategic discussions to align stakeholders
• Test and iterate designs rapidly, using qualitative and quantitative insights to refine solutions
• Advocate for design excellence across the organization, contributing to our design system and elevating UX/UI standards
• Gain a deep understanding of Virta’s ecosystem, products, and user needs
• Analyze existing user journeys, research, and care team behaviors to identify opportunities
• Master Virta’s design system, tools, and processes, ensuring consistency and efficiency in execution
• Work closely with your squad to deliver early exploration of a key feature, applying user insights to improve engagement and usability

Requirements:

• 8+ years of experience in Product Design, with a portfolio that demonstrates clear problem-solving, structured thinking, and high-quality execution
• A strong sense of ownership, proactively leading projects and driving clarity in ambiguous situations
• Experience building care management systems, EHRs, clinical workflow engines, or other expert-user systems
• A strategic mindset, balancing business goals with user needs while advocating for impactful design decisions
• Deep expertise in UX/UI design, with strong process and service design thinking, interaction design, visual design, and usability principles
• Proficiency in Figma and a solid understanding of research methodologies
• Collaboration skills, working closely with engineers to ensure seamless execution and technical feasibility
• A proactive approach to integrating AI-powered experiences, focusing on their role in improving user workflows
• Experience in healthcare delivery contexts, working with providers, social workers, or coaches
• Exceptional storytelling and communication skills, effectively presenting ideas and influencing stakeholders at all levels