Principal Product Manager, Marketplace Optimization

Upstart is a leading AI lending marketplace focused on reducing the cost and complexity of borrowing for Americans. As the Principal Product Manager for Marketplace Optimization, you will collaborate with Machine Learning and engineering teams to optimize marketplace systems, improve customer rates, and enhance capital partner returns.

Responsibilities:

• You’ll create the mechanisms that clear Upstart’s marketplace, improving rates for customers and returns for capital partners
• Shape the algorithms that determine how participants are matched, and define the rules that support stable, trusted outcomes for all participants at scale
• You’ll collaborate on the vision and strategy for Upstart’s marketplace with Machine learning, our business teams, and engineering. What should we focus on, why, and when?
• Ultimately customers tangibly save money and capital partners earn superior risk-adjusted returns thanks to your work

Requirements:

• 8+ years experience in a marketplace product management role, with demonstrated success leading an engineering team to deliver critical initiatives in the domains of pricing, monetization, matching, routing, incentives
• Ability to build relationships and effectively collaborate with all levels of the organization, from C-level to individual contributors
• Ability to manage and influence through persuasion, negotiation, and consensus building
• Academic degree in Economics, Econometrics, Statistics, Operations Research
• Hands-on experience applying optimization and simulation to real business problems
• Track record driving automation that reduces manual work in operational workflows
• Background in marketplace pricing, matching, or capital/finance products — able to translate business constraints into system configs
• Strong experiment design+analysis experience (A/B testing, offline simulations, and metrics-driven decisions)