Professional Services Solutions Engineer - Legal AI

NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. They are seeking a Professional Services Solutions Engineer to design and create AI-powered legal workflow solutions, collaborating with legal professionals and software engineers to enhance legal processes through innovative applications.

Responsibilities:

• Collaborate with cross-functional teams, including legal professionals, software engineers and developers to conceptualize and design AI-powered solutions for various legal workflows
• Develop and refine applications that generate accurate and contextually relevant legal content, such as contracts, legal documents, and correspondence
• Apply your profound knowledge of legal processes, terminology, and regulations to create applications that align with real-world legal scenarios
• Explore and implement innovative techniques to improve the performance, accuracy and efficiency of AI-generated legal content
• Work closely with others on the Professional Services team to build and integrate AI-driven applications into the NetDocuments platform
• Stay up-to-date with advancements in AI technology, particularly within the context of the legal industry, and apply relevant insights to enhance our solutions
• Contribute to the documentation of application creation best practices and guidelines
• Other duties as assigned

Requirements:

• Proven experience in legal services with a deep understanding of legal workflows, processes and terminology
• Experience building/configuring sophisticated solutions in low-code/no-code systems
• Prompt engineering expertise with frontier AI models. Experience in working with or building generative AI technology
• Ability to craft precise and contextually relevant prompts to guide AI models effectively
• Excellent communication skills to collaborate effectively with both technical and non-technical teams
• Strong problem-solving abilities, with a focus on innovation and continuous improvement
• Detail-oriented approach to ensure the accuracy and quality of AI-generated legal content
• Ability to work independently and as part of a team in a fast-paced, evolving environment
• A Juris Doctor (JD) degree is preferred
• Familiarity with Azure Open AI services and tools is highly desirable