Senior Product Designer, AI Agents

Workato is a leader in enterprise orchestration that helps businesses streamline operations through its AI-powered platform. The Senior Product Designer will lead the design of AI-assisted workflow creation tools and collaborate with cross-functional teams to shape the user experience of AI agents, ensuring that complex AI functionalities are approachable and empowering.

Responsibilities:

• We're looking for a Senior Product Designer to lead projects that define the future of AI-powered automation at Workato
• This role spans the full spectrum of our AI product portfolio. You’ll be designing AI-assisted workflow creation tools that help users build workflows faster and better, shaping the builder experience of AI agents , or exploring entirely new AI-powered capabilities that transform how enterprises approach automations that truly solve their business needs. The challenge is making sophisticated AI functionality feel approachable, trustworthy, and genuinely empowering
• You’ll be partnering closely with product managers, engineers, and researchers — not just to execute on given specs, but to help drive what gets built and why. We’re looking for someone who can move fluidly between concept and craft, equally excited about shaping the big-picture UX vision for AI in Workato, and obsessing over the microinteractions that make it feel alive
• This is a critical role for a designer with a proven track record of shipping impactful products, a strong understanding of the AI landscape, and the ability to translate complex technical capabilities into intuitive experiences that deliver real business impact

Requirements:

• 7+ years of experience as a product or interaction designer, with a strong foundation in complex enterprise or data-driven systems (e.g., integration, automation, API management, or data orchestration platforms), and direct experience designing AI-powered or intelligence-driven tools in recent years
• A portfolio that demonstrates end-to-end product thinking, showcasing how you've turned complex systems or AI capabilities into intuitive, human-centered experiences, and shipped it with your team
• Strong interaction and visual design skills – you have a deep understanding of information architecture, user flows, and system design, combined with a keen eye for layout, hierarchy, typography, and visual polish
• Experience collaborating closely with engineers and product managers to define what gets built, not just how it looks
• Proven ability to work independently through ambiguity, from exploration to delivery, balancing speed, craft, and user impact
• Technical fluency – you understand how AI and automation systems work—you don't have to code, but you understand what's possible
• Strong prototyping skills – confidence in creating responsive designs and interactive prototypes in Figma
• Understanding of accessibility best practices (WCAG) and inclusive design principles
• Strong communication skills—you present ideas with clarity, welcome feedback, and are able to influence and align cross-functional teams
• Curious, proactive, and low-ego—you seek feedback, share knowledge, and experiment with emerging technologies to raise the bar for your craft
• User and craft driven – you design with users' trust in mind, ensuring AI experiences feel transparent and empowering, whilst holding a high bar for quality
• Comfort with ambiguity – AI product design often means working ahead of fully-defined requirements and helping shape what's possible. You thrive in rapid iteration and fast-paced, innovative environments
• Experience with motion design and prototyping using Cursor, Framer, HTML/CSS, or AI-native tools (e.g. Prompt-driven prototyping, ChatGPT Canvas, or Figma AI) is a plus