Senior Business Data Analyst

First Citizens Bank is focused on improving enterprise data quality, governance, and analytics. The Senior Business Data Analyst will drive positive change through technical innovation, maintain technical documentation, and provide expert consultation to achieve data management goals.

Responsibilities:

• Identifies and implements enhancements for the quality, management, and storage of enterprise data. Executes initiatives that improve profiling, exception reporting, and issue resolution as well as general fixes for the Enterprise Data Warehouse. Builds dashboards to modernize analytics where appropriate
• Enforces data policies and procedures across the enterprise. Encourages discussion and feedback from associates to identify areas of improvement within data management capabilities
• Facilitates initiatives that develop the Bank's data management capabilities. Assists management in creating and implementing business plans to achieve planned objectives. Maintains a strong knowledge of current and emerging technologies or trends impacting the financial service industry
• Creates and maintains technical documentation for systems, Queries, Enterprise Data Warehouse, which includes source-to-target mappings, data dictionaries, and other related materials

Requirements:

• Min 15 + years of total experience as senior Data Analyst, financial services and banking experience is preferred
• Full understanding and hands on experience of waterfall and agile development practices
• Skilled at simplifying technical details for diverse audiences and translating insights into strategic actions, forming strong partnerships with multiple cross-functional teams
• Hands-on experience with CRM systems, campaign performance tracking, and commonly used data tools
• Experience with data modelling, data analysis, data visualization, API's and real time services preferred
• Prefer experience with Marketing systems – CDP, Campaign Automation etc
• Prefer hands-on experience with CRM systems, campaign performance tracking, and commonly used data tools