PulseRise TechnologiesRemote
Infrastructure Engineer (SBC / Web Infrastructure / Cloud Architecture)
United States
Full-time
1 week ago
No H1B
Key skills
Server-Based Computing (SBC)Public Cloud (AWS/Azure)Web InfrastructureVendor GovernanceITIL KnowledgeStakeholder ManagementCommunicationAWSAzureCollaboration
About this role
PulseRise Technologies is seeking a senior Infrastructure Engineer with expertise in Server-Based Computing, Web Infrastructure, and Public Cloud services. The role involves managing external providers, ensuring service quality, and delivering platform services while contributing to infrastructure architecture and strategy.
Responsibilities:
- Manage and govern external infrastructure providers, ensuring SLA compliance and service quality
- Develop system design solutions in collaboration with providers or propose independent architectural improvements
- Take end-to-end responsibility for the delivery of platform services in the assigned area
- Contribute to service strategy definition and infrastructure architecture
- Prepare and participate in architectural quality reviews
- Analyze business requirements and translate them into infrastructure design solutions
- Support Service Owner and stakeholders with approvals, task coordination, and project alignment
- Ensure alignment with global and regional initiatives, considering dependencies
- Identify, track, and escalate issues in cooperation with other workstreams
- Implement and optimize global Data Center services and ITIL processes
- Ensure data security and information protection within Data Center services
- Prepare and deliver status reports, rollout plans, risk assessments, and related documentation
- Maintain and strengthen relationships with third-party vendors
- Work effectively within globally distributed virtual teams
Requirements:
- 8–10+ years of experience in infrastructure engineering
- Proven experience managing external providers and vendor governance
- Strong architectural mindset with hands-on infrastructure background
- Experience with AWS and Azure public cloud environments
- Deep understanding of SBC environments (Citrix, Terminal Services)
- Strong knowledge of Web Infrastructure (Apache, IIS, Tomcat)
- Experience working in enterprise-scale, globally distributed environments
- Ability to operate strategically while maintaining operational awareness
- Strong communication and stakeholder management skills