Product Manager, Fintech - Monetization & Usage Based Billing

HubSpot is an AI-powered customer platform that focuses on helping businesses grow by connecting marketing, sales, and service. The Product Manager for Customer Usage and Insight will lead the strategy and execution of a usage-based billing system, ensuring customers have visibility into their usage patterns and spending trajectories.

Responsibilities:

• Create a shared vision and cohesive roadmap for the future of this product area as a critical member of the Product Triad - our system for building product collaboratively and strategically
• Drive alignment, set goals, build understanding and motivate others, including cross-functional partners across the company
• Guide new product ideas from initial concept all the way through launch
• Understand our customers and their journey through the product by engaging with them directly and often
• Use data to identify opportunities to improve our customers’ experience, devise strategy to execute your ideas, and partner with business stakeholders across HubSpot to make solutions that help our customers grow

Requirements:

• Experience launching products successfully to customers
• A multidisciplinary approach to thinking, combining market, business and technical insights to identify opportunities and weigh tradeoffs
• The ability to articulate product vision to a variety of audiences
• A deep respect for the expertise and insights of their collaborators, including engineering, design, UX research, analytics, and others
• A drive to understand customer needs deeply and truly solving for their problems
• Excellent communication, influencing, and interpersonal problem-solving skills
• A passion for growing healthy teams and leaders, cultivating psychological safety, and facilitating tough conversations that help people grow
• A desire to understand how HubSpot products work
• The ability to make decisions, test assumptions, and iterate - often without perfect information
• Demonstrated ability to adapt in an innovative and fast-paced environment
• An understanding of the competitive software space
• Are based in East Coast Time Zone