Integrations Support Engineer 5 - Ads Engineering

Netflix is a company dedicated to entertaining the world through innovative storytelling and technology. They are seeking a Senior Integrations Support Engineer to drive the integration lifecycle for their new ad-supported tier, ensuring seamless implementation and robust support for external partners.

Responsibilities:

• Build a deep understanding of the Netflix Ads Stack to serve as a platform expert capable of navigating technical ambiguity and selecting the most efficient integration paths aligned with long-term product vision
• Drive the end-to-end integration lifecycle including implementation, configuration, and validation by working exclusively within established systems and tooling owned and built by core Software Engineering (SWE) teams
• Serve as the voice of the customer and primary technical point of contact for external partners, representing their technical needs and constraints in internal requirements discussions to ensure the product roadmap accounts for real-world integration challenges
• Provide hands-on technical support for integrations, while owning the launch monitoring and stability of mature product integrations to ensure a successful transition to live usage
• Act as the internal quarterback for critical incidents (SEV1/SEV2). Manage communication between the client and Product/Engineering during outages
• Manage proactive technical communications with all stakeholders and contribute to integration-specific codebase changes (such as debugging, configuration, or observability improvements) in close collaboration with the responsible SWE teams

Requirements:

• Advertising Technology Experience: Deep experience in digital media or ad tech, specifically in roles involving hands on work with data clean rooms, measurement partners, DSPs/SSPs/Creative Ad Servers
• Implementation knowledge of DCR technologies (e.g., Snowflake, AMC, Ads Data Hub) and privacy-first audience activation strategies
• Proficiency in Java or Python and advanced SQL knowledge are required for hands-on technical tasks, including data preparation, dealing with log-level data and debugging
• Extensive experience implementing, troubleshooting, and debugging REST APIs using tools like curl, Postman, or similar
• Deep understanding of at least one public cloud computing platform
• Ability to read and debug code to contribute minor, integration-specific changes (e.g., small pull requests, observability improvements) to existing codebases
• Hands-on experience providing technical support, resolving blockers, and performing system validation to ensure successful integration launches
• There is immense opportunity to leverage AI tools to improve our ability to provide world-class support, documentation, and integration with our partners. We would love to see experience with leveraging these tools for real-world results in this space
• A high degree of curiosity and the ability to rapidly build a deep understanding of the Netflix Ads Stack to serve as an authoritative resident expert, providing the technical guidance needed to steer partners and internal teams through complex implementations
• Proven ability to translate ambiguous business requirements into concrete technical integration plans and explain complex concepts to both technical and non-technical stakeholders
• Strong stakeholder management skills with the ability to manage technical relationships and effectively represent partner needs to internal product and engineering teams
• Ability to navigate technical ambiguity to identify the most efficient solutions that align with the long-term product vision