Key skills
Integration expertiseB2B SaaS experienceAPI specificationsSQL queryingJSON payload analysisCommunication skillsOrganizational skillsProject managementPythonGolangRubySQLBashPostmanOpenAPISaaSCommunication
About this role
Sardine is a leader in fraud prevention and AML compliance, providing innovative solutions to combat identity fraud and payment scams. The Integrations Engineer will lead client onboarding for Sardine’s products, managing end-to-end integrations and ensuring successful deployments while collaborating closely with clients and internal teams.
Responsibilities:
- Manage implementation and integration efforts for fraud and compliance products
- Work closely with clients and provide end-to-end support during their onboarding process, setting our clients up for success
- Own APIs, SDK documentation, integration guides, and overall support documents
- Analyze clients' requirements from the technical and functional perspectives and design solutions by having a deep understanding of our system and products' capabilities
- Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables
- Build a deep understanding of customers' business problems, technical requirements, and success criteria so that you can provide solutions utilizing Sardine's technology
- Provide product feedback to internal stakeholders as the eyes and ears on the ground
Requirements:
- 4+ years in technical roles (e.g., Integrations Engineer, QA Engineer, Technical Account Manager, Solutions Architect, Systems Analyst) with strong execution skills, integration and automation expertise, and experience working with multiple technical teams, both internal and external
- 2+ years of B2B SaaS experience working in the relevant domain (payment, fraud, risk, or compliance)
- Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas
- Excellent organizational skills and the ability to manage multiple projects simultaneously and drive deliverables to completion
- Experience with basic SQL querying and JSON payload analysis
- Experience with APIs specs like OpenAPI, web development, and writing scripts to build internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman)