Key skills
Solutions ConsultingB2B SaaSAI-driven platformsWeb technologiesData privacy complianceCustomer experienceTechnical presentationsCollaborationAIAnalyticsSaaSCRMLeadershipCustomer SuccessSales
About this role
Amplitude is the leading AI analytics platform, helping over 4,300 customers build better products and digital experiences. As a Sr. Solutions Engineer, you will own technical leadership across CX AI opportunities, partnering with sales to shape deal strategy and customer outcomes, while delivering tailored demonstrations and advising executives on analytics maturity.
Responsibilities:
- Own technical leadership across CX AI opportunities in the US, partnering with sales to shape deal strategy and customer outcomes
- Run structured discovery workshops to surface business goals, technical constraints, regulatory considerations, and success metrics
- Design future-state architectures that combine product analytics, marketing insights, and CX data within secure, compliant environments
- Deliver tailored demonstrations that showcase Amplitude’s AI Agents, experimentation, journey analytics, and personalization workflows
- Map RFP and RFI requirements to platform capabilities, including data governance, residency, and security controls
- Scope pilots and proofs of concept with clear evaluation criteria, timelines, and mutual success plans
- Advise executives on how analytics maturity can drive revenue growth, retention, and customer satisfaction
- Navigate international privacy frameworks and industry regulations in partnership with legal and security teams
- Capture field intelligence on competitive positioning, emerging CX patterns, and buyer objections to inform product and GTM strategy
- Support post-sale transitions by ensuring technical alignment and continuity with Customer Success teams
Requirements:
- 6+ years in Solutions Consulting, Sales Engineering, or Technical Consulting roles within B2B SaaS
- Demonstrated experience selling or implementing CX, CRM, analytics, or AI-driven platforms
- Strong understanding of web technologies, APIs, integrations, and modern data architectures
- Proven ability to guide complex enterprise evaluations involving multiple stakeholders
- Experience addressing security, compliance, and data-privacy requirements in regulated or multi-country environments
- Track record of running pilots, proofs of concept, and executive-level technical presentations
- Willingness to travel across regionally distributed accounts as needed