Key skills
Data managementSales EngineeringTechnical advisoryProduct demonstrationsCustomer relationship managementEffective communicationTeam collaborationContinuous learningSales
About this role
Collibra is transforming how organizations manage data, and they are looking for a Customer Engineer to enhance customer relationships and support the adoption of their platform. In this role, you will act as a technical advisor throughout the customer journey, mapping solutions to value and ensuring customer satisfaction.
Responsibilities:
- Mapping solutions to value across large and dynamic organizations, bridging both business and technical requirements
- Participating in discovery and driving qualification of new opportunities
- Preparing and conducting product demonstrations, highlighting how Collibra’s Platform can support our Enterprise customer’s needs
- Advising and supporting customers’ technical stakeholders to accelerate Collibra adoption and value realization, i.e. be the primary point of contact for technical and product related queries
- Identifying, evaluating, recommending, and executing value-based workshops and proof of concepts/values
- Building and maintaining strong relationships by acting as a reliable technical subject matter expert for existing customers. This is to ensure product adoption, increase customer satisfaction, and drive renewals
Requirements:
- 2-3 years in a Sales or Customer Engineering or Sales Consulting role
- Good understanding and interest in various data management areas, such as cataloging, governance, integration, data quality, data and/or enterprise architecture
- Experience in the data space is required
- A bachelor's degree or equivalent related working experience is required
- This position is not eligible for visa sponsorship
- An effective communicator
- A sales- and customer- focused self-starter with enthusiasm, flexibility, motivation and curiosity
- A trusted partner to customers, helping them solve complex challenges through thoughtful technical solutions
- A collaborative team-player who enjoys working across teams to drive results
- Confident in dispensing knowledge to a highly skilled and experienced audience
- Excited about continuous learning and development, and demonstrates the ability to thoroughly understand business needs and align them with technical capabilities
- Willing to travel up to 30% within the region