Program Manager (contract)

Microsoft is seeking a Program Manager (Contract) who will play a pivotal role in driving the successful adoption of large-scale programs and internal tools. The role focuses on the people side of transformation, ensuring clarity and sustained engagement while managing complex change initiatives across a global organization.

Responsibilities:

• Coordinate and manage complex change management initiatives, creating detailed plans to accomplish adoption goals and directing the integration of activities across multiple teams
• Present and explain proposals, reports, and findings to senior leadership and key stakeholders with clarity and impact
• Analyze adoption signals, resource needs, and organizational readiness to plan and assess the feasibility of change initiatives
• Partner with cross-functional teams including product, communications, and business groups to align on timing, messaging, and execution strategies
• Develop and deliver executive-ready communications and presentations that translate complex strategies into actionable insights
• Monitor and evaluate program metrics, risks, and feedback to continuously course-correct and optimize adoption outcomes
• Serve as a trusted advisor to leaders, providing decision-ready insights and guidance throughout the change lifecycle
• Align stakeholders across the organization to ensure coordinated execution and sustained engagement
• Translate strategic objectives into detailed change management plans that address people impact and organizational readiness

Requirements:

• Bachelor's degree in business administration, organizational development, communications, or a related field
• 4+ years of proven change management expertise leading complex organizational transitions and driving sustained adoption
• 4+ years of program management experience driving clarity, alignment, and execution across cross-functional initiatives
• 4+ years of experience analyzing complex information and presenting to senior leadership with impact
• Demonstrated success in stakeholder alignment and managing large-scale, people-focused change initiatives
• Experience working in global organizations with diverse employee and vendor populations
• Exceptional verbal and written communication skills with the ability to craft compelling narratives for diverse audiences
• Strong problem-solving skills and attention to detail in managing complex, multi-faceted initiatives
• Ability to work independently, manage time effectively, and prioritize competing demands
• Expertise in analyzing complex data and translating insights into clear, actionable recommendations
• Interpersonal skills that build trust and influence across all organizational levels
• Knowledge of change management principles, methodologies, and best practices focused on people-side transformation
• Proficiency with business software including MS Word, MS PowerPoint, MS Project, and Visio
• PROSCI certification strongly preferred
• PMP certification strongly preferred
• Candidates with technical or engineering-focused change management backgrounds are not suitable for this role