Microsoft is seeking a Program Manager (Contract) who will play a pivotal role in driving the successful adoption of large-scale programs and internal tools. The role focuses on the people side of transformation, ensuring clarity and sustained engagement while managing complex change initiatives across a global organization.
Responsibilities:
- Coordinate and manage complex change management initiatives, creating detailed plans to accomplish adoption goals and directing the integration of activities across multiple teams
- Present and explain proposals, reports, and findings to senior leadership and key stakeholders with clarity and impact
- Analyze adoption signals, resource needs, and organizational readiness to plan and assess the feasibility of change initiatives
- Partner with cross-functional teams including product, communications, and business groups to align on timing, messaging, and execution strategies
- Develop and deliver executive-ready communications and presentations that translate complex strategies into actionable insights
- Monitor and evaluate program metrics, risks, and feedback to continuously course-correct and optimize adoption outcomes
- Serve as a trusted advisor to leaders, providing decision-ready insights and guidance throughout the change lifecycle
- Align stakeholders across the organization to ensure coordinated execution and sustained engagement
- Translate strategic objectives into detailed change management plans that address people impact and organizational readiness
Requirements:
- Bachelor's degree in business administration, organizational development, communications, or a related field
- 4+ years of proven change management expertise leading complex organizational transitions and driving sustained adoption
- 4+ years of program management experience driving clarity, alignment, and execution across cross-functional initiatives
- 4+ years of experience analyzing complex information and presenting to senior leadership with impact
- Demonstrated success in stakeholder alignment and managing large-scale, people-focused change initiatives
- Experience working in global organizations with diverse employee and vendor populations
- Exceptional verbal and written communication skills with the ability to craft compelling narratives for diverse audiences
- Strong problem-solving skills and attention to detail in managing complex, multi-faceted initiatives
- Ability to work independently, manage time effectively, and prioritize competing demands
- Expertise in analyzing complex data and translating insights into clear, actionable recommendations
- Interpersonal skills that build trust and influence across all organizational levels
- Knowledge of change management principles, methodologies, and best practices focused on people-side transformation
- Proficiency with business software including MS Word, MS PowerPoint, MS Project, and Visio
- PROSCI certification strongly preferred
- PMP certification strongly preferred
- Candidates with technical or engineering-focused change management backgrounds are not suitable for this role