Business Analyst I (Provider Enrollment)

BlueCross BlueShield of South Carolina is seeking a Business Analyst I to assist in formulating and defining systems scope and objectives. The role involves conducting business process analyses, needs assessments, and providing support in testing efforts while learning to define business requirements and evaluate system performance.

Responsibilities:

• Obtains a detailed understanding of the major operations and functions in effect within the areas being supported
• Documents system problems and assists in their resolution
• Prepares and reviews test data, test plans and test matrices for system changes
• Under the guidance of an advanced business analyst or manager, learns to define business requirements, perform tests, and may lead small projects
• Learns how to prepare and review data for analysis in order to evaluate the activities, performance and systems within a specific area for standards and workflow simplification
• Communicates with management and departmental personnel to document workflow procedures

Requirements:

• Bachelor's degree
• 4-years job related work experience OR Associate's and 2-years job related work experience
• Advanced knowledge of Microsoft Office
• Basic knowledge of business support and systems concepts
• Strong teamwork, communication and interpersonal skills
• Good analytical and conceptual skills
• Good organizational and problem-solving abilities
• Understands how projects and implementations affect an organization and is able to link it to business processes
• Bachelor's degree-in Computer Science, Business Administration, or other job-related field
• 1-year of business systems analysis, research, and customer support experience
• Working knowledge of BCBS/subsidiary systems
• Knowledge of Provider Enrollment and benefits
• Knowledge of procedures for the supported business unit
• Computer programming skills
• Ability to express basic technical/business concepts to management, peers, and the business units
• Experience with Provider Enrollment applications, to include initial applications, re-enrollment, reactivation, and change of information applications
• Experience working with internal databases, to include PECOS and OnBase
• Experience researching and obtaining information from internal departments, providers, government, or private agencies to resolve discrepancies