General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services to the U.S. government. They are seeking a ServiceNow Test Engineer to collaborate with teams, perform various testing methodologies, and contribute to continuous improvement efforts in testing.
Responsibilities:
- Collaborate with developers, concierge team, and product owners to understand requirements, define acceptance criteria, and ensure accurate test coverage
- Perform functional, regression, integration, and end-to-end testing of ServiceNow features, including customizations, workflows, catalog items, and scripts
- Develop and maintain automated test scripts using ServiceNow’s Automated Test Framework (ATF)
- Support User Acceptance Testing (UAT) and validate solutions with business users
- Identify, document, and track defects to ensure timely resolution
- Develop and execute comprehensive test plans, test cases, and test scripts
- Participate in agile ceremonies, such as sprint planning and daily stand-ups, and provide input from a test perspective
- Contribute to continuous improvement efforts by enhancing testing methodologies, frameworks, and automation strategies
- Maintain current knowledge of technology and best practices relevant to the industry
Requirements:
- Active Secret clearance
- 5+ years of related experience
- Experience working with Agile/SCRUM, writing user stories, and following the development process through user story acceptance
- ServiceNow Certified Systems Administrator (CSA) or CompTIA Security+
- Excellent communication skills for collaborating with both technical and non-technical stakeholders
- Ability to accept, process, and learn from critical feedback
- Strong organizational and time management skills while working in a rapid testing environment
- Strong analytical skills to assess and interpret highly complex information from multiple sources and draw insightful conclusions
- Strong interpersonal (verbal, written, listening and non-verbal communication) skills
- Meticulous attention to detail and excellent multitasking skills
- Bachelors Degree
- US Citizenship Required