Field Controls Engineer (USA, Detroit Metro area))

Overview AI is a company focused on enhancing factory efficiency through cutting-edge AI technology. The Field Controls Engineer will support clients in installing and integrating vision systems with PLC systems, providing technical support and training while ensuring high levels of client satisfaction.

Responsibilities:

• Provide hands-on assistance to clients with the installation of Overview's vision systems
• Guide clients through configuration and customization processes
• Perform testing and validation to ensure systems meet performance standards
• Assist clients in integrating Overview's cameras with PLC systems
• Offer expertise in establishing seamless connections between vision systems and PLC infrastructure
• Address and resolve integration challenges, providing effective solutions
• Deliver ongoing technical support and resolve issues during and after installation
• Collaborate with clients to solve complex technical problems
• Ensure high levels of system functionality and client satisfaction
• Train clients on system operation, maintenance, and best practices
• Create and distribute training materials and documentation
• Serve as a technical liaison for client inquiries

Requirements:

• Minimum of 2 years of experience in vision system installation and PLC integration
• Willingness to travel up to 60% of the time (Local to the area)
• Proficient in problem-solving, communication, and customer service
• for exceptional candidates, we will consider fewer years of experience