Netflix is a leading entertainment company focused on pushing the boundaries of storytelling through innovative technology. The role involves leading the Device Reliability Team to enhance the quality and reliability of Netflix integrations across various devices, ensuring a seamless streaming experience for users.
Responsibilities:
- Demonstrate an analytical approach to large data sets and are skilled at identifying patterns within complex datasets
- Exhibit world-class troubleshooting skills, a passion for creating high-quality solutions, and apply your skills to new context areas
- Have experience collaborating across teams to resolve incidents, conduct root-cause analysis, and drive improvements in reliability and performance
- Are an expert in developing automation tools for monitoring, deployment, and incident response, ensuring efficient and reliable operations
- Conduct or participate in analysis and influence product policies and features to improve detection and reliability
- Have worked on large-scale client-server solutions and have experience in reading logs across multiple technology sources
- Proficient in modern programming and scripting languages, such as Python/ Javascript/Node.js, and with experience in SQL, data analytics, and data visualization
Requirements:
- Demonstrate an analytical approach to large data sets and are skilled at identifying patterns within complex datasets
- Exhibit world-class troubleshooting skills, a passion for creating high-quality solutions, and apply your skills to new context areas
- Have experience collaborating across teams to resolve incidents, conduct root-cause analysis, and drive improvements in reliability and performance
- Are an expert in developing automation tools for monitoring, deployment, and incident response, ensuring efficient and reliable operations
- Conduct or participate in analysis and influence product policies and features to improve detection and reliability
- Have worked on large-scale client-server solutions and have experience in reading logs across multiple technology sources
- Proficient in modern programming and scripting languages, such as Python/ Javascript/Node.js, and with experience in SQL, data analytics, and data visualization
- Have 5+ years of relevant experience in related roles
- Experience working with consumer embedded devices. A solid understanding of device security, DRM, or video pipelines is a definite plus
- Experience in integrating or monitoring payments APIs
- Experience working with AI models to improve operational productivity and efficiency
- Has a proven track record of working with cross-functional teams and driving them towards solving issues
- Understands that proactive, cross-functional communication with internal and external engineering teams, as well as technical leadership, is essential for problem-solving
- Enjoys working side by side with partners on tough problems
- Knows when time must be taken to build tools to solve ongoing problems
- Demonstrates an insatiable curiosity for not just 'why,' but 'how' and 'what.'
- Loves pointing to products on the shelf (and in the homes of your friends) to say 'I worked on that!'