Business Intelligence Analyst II

GoGuardian is a company focused on improving learning environments for K-12 education. They are seeking a Business Intelligence Analyst II to track, analyze, and improve business performance by working closely with decision-makers and building data analytics products.

Responsibilities:

• Provide tactical and strategic intelligence to business decision-makers (BDMs) within the marketing team, as well as sales and finance
• Work closely with BDMs to understand their business intelligence (BI) requirements and assist in defining KPIs and metrics for each department
• Build and manage data analytics products (reports, dashboards, etc.) to monitor business performance and make data-informed decisions
• Provide written and verbal summaries, conclusions, and recommendations regarding business performance
• Alert decision-makers to changes in business performance, investigate, deep dive and attempt to explain these changes quantitatively
• Work with the data engineering team to prioritize data needs, identify data quality issues, assist in data modeling, and monitor nightly BI-related jobs
• Help ensure department software tools (eg, GoGuardian Products, Salesforce, Google Analytics) are being used in a manner that results in reliable data collection

Requirements:

• Master's Degree with an Analytics-focussed program (Business Analytics) with a minimum of 3 years of relevant experience or Bachelor's with a minimum of 5 years of relevant experience
• Advanced SQL skills and 3+ years of experience managing large datasets and running complex queries using CTEs, Window & recursive functions
• Advanced proficiency in Tableau
• 2+ years of experience analyzing SaaS product metrics and sales and marketing data from systems such as Salesforce, Hubspot, and Google Analytics
• Excellent communication and stakeholder management skills
• Comfort and ease working with department leads and guiding them to use data