Senior Software Engineer

Red Hat is the world’s leading provider of enterprise open source software solutions, and they are seeking a Senior Software Engineer to join their Data Development, Insights & Strategy team. The role focuses on developing natural language processing applications and collaborating with cross-functional teams to deliver innovative analytical solutions that enhance customer engagement and drive business outcomes.

Responsibilities:

• Collaborate with a small, agile team to research and implement effective NLP algorithms and tools
• Contribute to the design, development, and delivery of NLP applications from concept to production
• Analyze data science prototypes and ensure they meet business requirements
• Ensure the successful training and evaluation of NLP models, refining them based on statistical analysis
• Collaborate with cross-functional teams, including finance, operations, sales, and marketing, to understand and meet business needs

Requirements:

• 5+ years of professional experience in NLP using Python, with knowledge of Spacy and Hugging Face
• Strong understanding of NLP techniques and experience in Generative AI application development
• Familiarity with machine learning frameworks, including TensorFlow, Keras, and PyTorch
• Experience in developing scalable backend microservices in AWS
• Ability to translate complex data findings into actionable business insights
• Comfortable working with a small team in a fast-paced, highly collaborative environment
• Experience with GenAI application development - LLMs, Embedding models, Vector Databases
• Keep up to date in the rapidly changing field of AI/ML by constantly researching and learning new techniques and information related to NLP
• Bachelor's degree or above in Computer Science, Math, Computational Linguistics, or other related fields
• Demonstrated experience as an NLP, or experience in a similar role/industry
• Experience developing highly scalable backend microservices in AWS
• Communicate and influence for impact by bringing data to life via clear narratives and/or storytelling
• Communication skills and experience in interacting with cross functional business and engineering teams
• Capability in undertaking business needs analysis in direct consultation
• Be a self-starter, displaying initiative in seeing needs, building functionality and leading insights for organizational change
• Capability to develop a detailed understanding of our business requirements
• Excellent communication, presentation, and writing skills