MetroStar is dedicated to building exceptional teams and providing great technology services. As a UI/UX Designer, you will support complex initiatives by enhancing digital experiences through a human-centered approach, collaborating with cross-functional teams to improve accessibility, usability, and functionality.
Responsibilities:
- Lead discovery efforts to identify user needs, pain points, requirements, and business objectives
- Plan and facilitate stakeholder interviews, workshops, and working sessions to drive alignment and clarity
- Translate ambiguous problem spaces into clearly defined problem statements and priorities
- Communicate design intent, requirements, and constraints effectively to technical, non-technical, and leadership audiences
- Present findings, recommendations, and design concepts to stakeholders in a clear, inclusive manner
- Synthesize research and discovery findings to produce actionable artifacts (e.g. affinity diagrams, service design diagrams, and customer journey maps)
- Develop wireframes to explore solutions and gather early feedback
- Advocate for user-centered design practices and contribute to the team’s growth in discovery and design methodologies
- Demonstrate curiosity and a growth mindset by continuously learning new tools, methods, and domain knowledge to improve discovery and design outcomes
Requirements:
- An active Secret security Clearance
- BA/BS degree
- 3+ years of relevant experience
- Proven experience leading discovery and requirements gathering activities
- Proficiency in creating design artifacts using tools such as Figma, Miro, or similar
- Experience with design and prototyping tools (e.g., Figma, Miro, Sketch)
- Strong verbal and written communication skills; comfortable presenting in and leading meetings