Product Development & Implementation Manager

Kemper is one of the nation’s leading specialized insurers. The Product Development & Implementation Manager is responsible for the design and ongoing management of insurance products, as well as executing product changes and new product launches.

Responsibilities:

• Lead execution of product implementations, including new product launches, product enhancements, and pricing changes
• Create detailed product specifications in partnership with pricing actuaries by combining pricing assumptions and actuarial intent with product design details, features, and rules
• Own product availability management, including evaluating competitive research, market insights, and performance data
• Develop recommendations for managing and optimizing the product portfolio
• Supervise and develop Product Analysts, providing direction, coaching, performance management, and technical guidance
• Coordinate system configuration and updates across pricing, underwriting, and policy administration platforms to support product design
• Ensure product forms, rates, underwriting rules, and system logic align with approved product specifications and regulatory requirements
• Partner with underwriting, IT, compliance, and operations teams to plan, execute, and validate product changes
• Oversee testing, validation, and reconciliation activities to confirm accurate system behavior to support product design both prior to and after implementation
• Identify and resolve implementation issues, escalating risks or delays as appropriate to ensure timely delivery
• Support regulatory filings and implementation readiness by ensuring system outputs align with filed and approved product materials
• Maintain product documentation, implementation artifacts, and audit-ready records supporting product changes
• Contribute to continuous improvement of product governance, design processes, and implementation execution
• Additional duties as assigned

Requirements:

• Bachelor's degree in business, finance, actuarial science, mathematics, or a related field
• 7+ years of progressive experience in insurance product development, pricing, product implementation, actuarial support, or related functions
• Demonstrated experience in product design and development, including translating pricing assumptions and actuarial intent into product specifications, features, and rules
• Experience managing or supporting product portfolios, including evaluating competitive research, market data, and performance insights to inform product availability and design decisions
• Prior experience supervising or leading analysts or project teams
• Strong understanding of insurance product structures, pricing concepts, underwriting rules and regulatory requirements
• Experience translating product and pricing requirements into system configurations, and business specifications
• Proven experience translating product and pricing requirements into business and system requirements across pricing, underwriting, and policy administration platforms
• Demonstrated experience coordinating complex, cross-functional initiatives involving actuarial, underwriting, IT, and operations
• Strong analytical, organizational, and problem-solving skills with the ability to balance product strategy, execution rigor, and delivery timelines
• Excellent written and verbal communication skills, with the ability to communicate product intent, requirements, and risks clearly to both technical and non-technical stakeholders