Sales Manager, SMB, Rentals

Zillow is an innovative company experiencing amazing growth, focusing on helping users make smarter decisions about real estate. The Sales Manager for the Rentals business will lead a dynamic sales team, driving growth and retention through effective coaching and collaboration.

Responsibilities:

• Own, develop, and lead all aspects of a regional sales team, including strategy, personnel development, client relationships, sales production, reporting, etc
• Focus on implementation of consistent and high-quality sales output; excited to get into the details, roll up sleeves, and push improvement through ongoing iteration
• Monitor and continuously improve metrics focused on revenue, sales velocity and closing ratios
• Facilitate process standardization, including but not limited to activity metrics, sales process, and operational cadence
• Improve retention and client loyalty through consistent, thoughtful and data-driven coaching
• Excellent at leading teams through change in a hyper-growth environment. Grow and develop a sales culture with a focus towards a growth mindset
• Obsessed toward our sales team’s employee satisfaction, leads a team passionate about positivity and continual improvement, is not afraid to set big goals and has the leadership skills to align focus to achieve them
• Ability to create and foster a dynamic and growth oriented team environment virtually or in-person
• Be an effective partner with other internal teams such as billing, operations, finance, product, marketing and more
• Effectively communicates ZG Rental’s value proposition through presentations, industry events, executive meetings, and sales proposals to upscale the team, meetings and opportunities

Requirements:

• 2+ years sales leadership experience, including implementation and ongoing management of goal setting, accountability metrics, and pipeline management
• Consistent track record in meeting and exceeding sales goals
• Ability to lead through ambiguity and in an ever-evolving, fast-paced environment
• Excel at coaching sales teams on handling a complex sales process that may include multiple decision makers and influencers
• Strong presentation skills, influencing multiple levels within an organization, including at the C-level with outstanding communication skills, both oral and written
• Strong working knowledge of CRM software – preferably Salesforce
• Available to travel multiple times throughout the year for events