Product Manager, Member Data

CAQH is the trusted data connector at the core of healthcare, and they are seeking an experienced Product Manager, Member Data to develop solutions that deliver value to customers and strengthen their industry leadership. The role involves leading product planning and execution, managing the product roadmap, and collaborating with cross-functional teams to deliver solutions aligned with organizational strategy.

Responsibilities:

• Serve as the product lead for new and existing products and product features; partnering with cross‑functional teams to deliver solutions aligned with organizational strategy
• Support the development of user persona workflows and solution journey maps to inform product design
• Manage the product roadmap for assigned solutions, including the overall prioritization of product enhancements in alignment with organizational objectives, external stakeholders input, and through collaboration with internal functional areas
• Ensure readiness for development execution and prepare for subsequent cycles in annual planning process
• Decompose features and functionality into high quality requirements
• Support product launch initiatives (pilots, PoC, etc.…) in conjunction with Product Strategist and Enterprise Strategy teams
• Collaborate with Strategic and Technical (PMO, InfoSec, Tech Ops, and Architecture) teams to support the development and release of new features
• Synthesize input from strategic customers and industry stakeholders to inform feature design and prioritization
• Promote healthcare industry and technical infrastructure best practices, foster innovation, and provide subject matter expertise across the organization

Requirements:

• 3 - 5 years managing healthcare technology products
• 3+ years in product development / product management
• Ability to manage project scope, risks, dependencies, and tradeoffs throughout the full product development cycle (PDLC)
• Ability to incorporate user feedback, including participating in user advisory groups, analyzing usage data, and monitoring solution adoption, into product decisions
• Ability to support new feature launches, by coordinating execution readiness and post‑launch assessment
• Ability to clearly communicate product and feature value proposition to both technical and non‑technical stakeholders using appropriate terminology
• Ability to work effectively with Marketing, Technology, PMO, Operations, Solutions Consulting, Customer Success, Account Management, Business Development, and Finance teams to drive shared outcomes
• Ability to collaborate across matrixed organizations, balancing competing priorities in a fast‑paced, entrepreneurial environment
• Bachelor's degree required
• Experience with SAFe agile and pragmatic development approaches preferred
• Ability to support product development with a heavily technology-based focus
• Domain experience specifically healthcare payer administrative workflows such as member enrollment, eligibility, benefits, and claims data highly preferred
• Master's degree preferred
• Degrees in healthcare administration, public health, or technology disciplines preferred