Senior Software Engineer - Digital Health

Cincinnati Children's has launched a new business venture and is seeking a Senior Software Engineer to join their newly formed engineering team. This role involves designing, developing, and testing complex software engineering projects in a collaborative environment, focusing on healthcare data integration and modern digital strategies.

Responsibilities:

• Design, develop, and test complex software engineering projects leveraging a variety of technologies, integrations at the organization
• Understand national and international trends in healthcare data integration, algorithms, libraries, frameworks and software engineering principles to ensure that CCHMC is positioned to participate and leverage those trends where necessary and possible
• Participate in code reviews
• Maintain currency in the field through continuing education, literature and seminars
• Implement this knowledge into the department
• Continue to develop understanding of CCHMC business processes and ensure collaboration strategies keep pace with business needs
• Participate actively in the development and execution software engineering practices and strategies
• Collaborate with platform engineers, security engineers, data engineers, Leads/Architects to refine and update operating standards and guidelines for data pipelines and ETL processing
• Ensure outstanding end-user support is provided, including ongoing monitoring of Service Level Agreements for incident management and collaboration with other areas to ensure customer-centered incident management and support
• Adhere to, develop/refine and promote continual adoption of change management policies and procedures
• Model outstanding customer service behavior, including timely and effective follow-up with customers
• Provide technical support and second- and third-level problem resolution assistance, and support departmental efforts to improve customer satisfaction
• Develop and refine support documentation and teach junior staff troubleshooting techniques and processes
• Develop proactive monitoring systems (in collaboration with platform engineers) to identify problems before they impact production customers
• Work with vendors when necessary to ensure CCHMC investments and requests are being adequately supported and enhanced; understand vendor escalation pathways
• Escalate support issues with urgency
• Take 24 hour call on a staff rotation
• Execute own project tasks with urgency and to a high level of quality
• Communicate status clearly and effectively using departmental project management tools
• Follow time-tracking and other project management requirements
• Participate actively in project meetings, stand-ups, etc
• Serve as technical lead for moderately complex projects, collaborating with project managers to ensure project scope/risk/budget/etc. are adequately managed
• Lead project meetings and workgroups

Requirements:

• Bachelor's Degree in a related field
• 4+ years of work experience in a related job discipline
• Bachelor's degree in a computer science, statistics, applied mathematics, data management, information systems, information science or a related quantitative field
• Experience working in cross-functional teams and collaborating with business stakeholders in support of a departmental and/or multi-departmental data mgmt and analytics initiative
• Demonstrated ability to adapt quickly to evolving technologies, business needs, and modern engineering practices
• Advanced experience developing scalable front-end applications using React and TypeScript
• Strong understanding of localization frameworks and best practices to support multi-language and global product experiences
• Proficiency with TailwindCSS for building maintainable, responsive, and accessible UI components
• Expertise in writing high-quality, maintainable unit tests using Jest or similar frameworks
• Hands-on experience with Radix UI and component-driven design systems
• Strong working knowledge of Redux or other state-management patterns in complex front-end applications
• Proficiency in .NET development, including building and maintaining backend services
• Experience designing and implementing Minimal APIs in .NET for lightweight, high-performance services
• Strong understanding of microservices architecture, including inter-service communication, scalability, and observability
• Expertise working with Entity Framework Core and PostgreSQL, including performance tuning and schema design
• Experience developing comprehensive unit test strategies across both front-end and back-end services
• Hands-on experience configuring and maintaining CI/CD pipelines using GitHub Actions
• Experience with Azure cloud services, including deploying and monitoring applications in production environments