AmeriHealth Caritas is seeking a Medicare Product Manager responsible for managing the Medicare product portfolio and supporting strategic initiatives. This role focuses on enhancing plan performance, market expansion, and ensuring compliance with regulations.
Responsibilities:
- Oversee the full end-to-end product management cycle for Medicare products, ensuring competitive plan offerings and operational readiness
- Lead the bid development process by partnering with actuaries and internal teams to define product inputs, pricing strategies, and key assumptions; ensure timely submission of required Health Plan Management System (HPMS) documentation
- Collaborate with the Vendor Program/Supplemental Benefits Team to conduct product-related research and engage vendors that meet portfolio needs
- Conduct ongoing competitive analysis and market research to inform product positioning, identify trends, and support strategic decision-making
- Identify priority populations and opportunities to support near-term and long-term membership growth across products and geographic regions
- Partner with Analytics to review utilization, cost trends, and performance insights to guide product enhancements
- Work closely with regional leadership to localize product offerings based on the provider landscape and service-area needs
- Support initiatives related to growth, retention, Stars performance, member experience, and overall plan optimization
- Develop and maintain detailed plan design materials, including Plan Benefit Package (PBP) documentation, benefit grids, and internal summary tools
- Provide guidance regarding benefit interpretation to claims configuration to ensure operational accuracy
- Deliver annual product training to internal and external partners, such as customer service, sales, and market leadership teams
- Contribute product information for regulatory communications, including Annual Notice of Coverage (ANOC), Evidence of Coverage (EOC), and Summary of Benefits
- Maintain expertise in Centers for Medicare & Medicaid Services (CMS) regulations, guidelines, and annual updates; translate changes into actionable product updates and strategic recommendations
- Lead documentation, project tracking, and process improvement efforts across the product lifecycle
- Perform other duties as assigned
Requirements:
- Bachelor's degree required
- 3 to 5 years of experience in Medicare product management, project management, or a related healthcare field
- Experience preparing CMS regulatory documents and submissions
- Demonstrated experience managing complex processes and executing continuous improvement initiatives
- Ability to analyze data, interpret trends, and apply insights to product strategy
- Excellent communication and presentation skills to support cross-functional collaboration and stakeholder engagement
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- Proficiency in building documentation, developing training, and supporting operational execution
- Ability to work effectively across diverse teams
- Master's degree preferred