Implementation Engineer

Aditi Consulting is seeking an Implementation Engineer to support the Disconnect-By-Discovery (DBD) Project. This role involves investigating disconnection opportunities by reviewing order and provisioning history, ensuring circuit utilization, and obtaining necessary authorizations for disconnection.

Responsibilities:

• The contractor will utilize Product provisioning systems and tools (Netpro (PC), F&E, TCOMs, eASR & CAMEO, BGW, Etc.) to complete the following:
• Establish that the DBD candidate is a non-working circuit with 3rd party billing charges
• Become familiar with the complete order and provisioning history of the DBD candidate to ensure there is no legitimate explanation for the circuit’s current state (backup circuit, etc)
• Determine if authorization for disconnection has already been approved. If not, obtain written authorization for disconnection from the Account Manager or Customer
• Process the disconnect order and send Disco ASR to all involved Telcos
• Monitor progress and resolve any issues/clarifications required to fully process the disconnection - Update workflow application (4WM) as steps are completed
• Needs excellent communication skills to establish and maintain working relationships with many different organizations- both inside and outside of the company- in order to be successful on this project

Requirements:

• Previously held either a Provisioning or Network Engineering position, preferably with Client's Business/VSO
• Must be detail oriented
• Must be capable of making good logical decisions
• Must be capable of working within a team as well as individually
• Must be PC proficient and have working knowledge of Microsoft Excel and Google Workspace
• Working knowledge of two or more Client's provisioning systems. ((Netpro (PC), F&E, TCOMs, eASR & BGW)