Senior Salesforce Engineer

BHG Financial is a leader in the financial services space, focused on providing innovative financial solutions to accomplished professionals and small businesses. They are seeking a Senior Salesforce Engineer who will design, develop, and maintain Salesforce solutions, enhance integrations, and support the overall Salesforce environment to improve customer experiences.

Responsibilities:

• Design, develop, and maintain a large, multi-tenant Salesforce environment supporting Sales Cloud and Service Cloud
• Build and enhance Salesforce solutions using Apex, Aura Components, and Lightning Web Components (LWC)
• Contribute to all technical aspects of Salesforce projects, including custom development, integrations, and platform enhancements
• Implement and support Salesforce Data Cloud and related data solutions (including Data 360) to improve data visibility, integrity, and activation across systems
• Partner with cross-functional teams to maintain and enhance integrations, data flows, and overall system reliability
• Support and optimize AgentForce and agent-facing workflows to improve efficiency and user experience
• Provide day-to-day Salesforce platform support, including troubleshooting configuration and code-related issues
• Develop and maintain Salesforce reports and dashboards to support business insights and operational decision-making
• Work closely with the Lead Management, Strategy & Operations team to review processes, identify inefficiencies, and recommend automation opportunities
• Collaborate with business analysts and stakeholders to analyze technical requirements and design scalable solutions
• Coordinate and support the rollout of enhancements to production, including testing, deployment, and post-release validation
• Document solutions, technical designs, and development standards; recommend and enforce Salesforce best practices

Requirements:

• Bachelor's degree required
• 4+ years of experience as a senior Salesforce engineer or developer
• Strong Salesforce development experience, including Apex, Aura, and Lightning Web Components (LWC)
• Proven experience supporting and customizing Sales Cloud and Service Cloud implementations
• Experience working with Salesforce Data Cloud, customer data platforms, or enterprise data integrations; familiarity with Data 360 concepts strongly preferred
• Experience designing or supporting agent-centric workflows and tooling, including AgentForce
• Proven experience in troubleshooting and resolving production issues across Salesforce, integrations, and supporting systems
• Experience working in microservices, infrastructure, and DevOps-integrated environments
• Ability to assess and recommend solutions by balancing custom development with vendor or platform-native capabilities
• Experience participating in architectural and design discussions with both business and technical stakeholders
• Ability to document current-state and future-state application architecture and support modernization initiatives
• Experience contributing technical input during requirements gathering, user story grooming, and solution design
• Demonstrated ability to conduct code reviews and enforce development best practices and coding standards
• Strong understanding of enterprise development practices with a focus on scalability, performance, and maintainability
• Hands-on experience researching, building, and integrating new Salesforce features or major enhancements
• Strong database experience required; MS SQL preferred
• Experience with change management processes and release controls
• Strong analytical, troubleshooting, and problem-solving skills
• Ability to work effectively in a fast-paced, collaborative team environment
• Salesforce certifications preferred, including Platform Developer I & II, Administrator, Advanced Administrator, Sales Cloud, Service Cloud, and Technical Architect