BHG Financial is a leader in the financial services space, focused on providing innovative financial solutions to accomplished professionals and small businesses. They are seeking a Senior Salesforce Engineer who will design, develop, and maintain Salesforce solutions, enhance integrations, and support the overall Salesforce environment to improve customer experiences.
Responsibilities:
- Design, develop, and maintain a large, multi-tenant Salesforce environment supporting Sales Cloud and Service Cloud
- Build and enhance Salesforce solutions using Apex, Aura Components, and Lightning Web Components (LWC)
- Contribute to all technical aspects of Salesforce projects, including custom development, integrations, and platform enhancements
- Implement and support Salesforce Data Cloud and related data solutions (including Data 360) to improve data visibility, integrity, and activation across systems
- Partner with cross-functional teams to maintain and enhance integrations, data flows, and overall system reliability
- Support and optimize AgentForce and agent-facing workflows to improve efficiency and user experience
- Provide day-to-day Salesforce platform support, including troubleshooting configuration and code-related issues
- Develop and maintain Salesforce reports and dashboards to support business insights and operational decision-making
- Work closely with the Lead Management, Strategy & Operations team to review processes, identify inefficiencies, and recommend automation opportunities
- Collaborate with business analysts and stakeholders to analyze technical requirements and design scalable solutions
- Coordinate and support the rollout of enhancements to production, including testing, deployment, and post-release validation
- Document solutions, technical designs, and development standards; recommend and enforce Salesforce best practices
Requirements:
- Bachelor's degree required
- 4+ years of experience as a senior Salesforce engineer or developer
- Strong Salesforce development experience, including Apex, Aura, and Lightning Web Components (LWC)
- Proven experience supporting and customizing Sales Cloud and Service Cloud implementations
- Experience working with Salesforce Data Cloud, customer data platforms, or enterprise data integrations; familiarity with Data 360 concepts strongly preferred
- Experience designing or supporting agent-centric workflows and tooling, including AgentForce
- Proven experience in troubleshooting and resolving production issues across Salesforce, integrations, and supporting systems
- Experience working in microservices, infrastructure, and DevOps-integrated environments
- Ability to assess and recommend solutions by balancing custom development with vendor or platform-native capabilities
- Experience participating in architectural and design discussions with both business and technical stakeholders
- Ability to document current-state and future-state application architecture and support modernization initiatives
- Experience contributing technical input during requirements gathering, user story grooming, and solution design
- Demonstrated ability to conduct code reviews and enforce development best practices and coding standards
- Strong understanding of enterprise development practices with a focus on scalability, performance, and maintainability
- Hands-on experience researching, building, and integrating new Salesforce features or major enhancements
- Strong database experience required; MS SQL preferred
- Experience with change management processes and release controls
- Strong analytical, troubleshooting, and problem-solving skills
- Ability to work effectively in a fast-paced, collaborative team environment
- Salesforce certifications preferred, including Platform Developer I & II, Administrator, Advanced Administrator, Sales Cloud, Service Cloud, and Technical Architect