Sr. Director Product Manager – Pharmacy Lead

Colibri Group is a leader in online professional education, serving over 1 million customers annually. They are seeking a Sr. Director Product Manager – Pharmacy Lead to oversee the strategic leadership and management of their Pharmacy product portfolio, ensuring alignment with customer needs and market opportunities.

Responsibilities:

• This role is expected to have direct report responsibilities
• Partner with the Pharmacy Segment Led to identify the most important problems to be solved and the impact on the business
• Manage the Colibri Pharmacy portfolio, including ongoing product strategy, annual product/platform/content planning, customer insights and needs, and associated requirements for new features, offerings, and experiences
• Develop key Pharmacy growth strategies including bridging our technician suite that includes pre- and post-licensure support (beyond continuing education)
• Evaluate extending reach upstream with new instructor and student Technician University B2B offerings
• Partner with B2B enterprise strategy teams to develop new pharmacy B2B offerings
• Partner with Membership and CE teams to develop content and offering strategies for Pharmacist and Technician Membership
• Partner with technology business partners and other product leaders to prioritize product needs for the pharmacy portfolio, including a cohesive user experience strategies
• Work closely with the content team to prioritize content development and build an annual content roadmap (courses, formats, and other content)
• Determine topic themes and strategy for conferences, membership, CE offerings, and a portfolio of webinars, podcasts, and other content obligations
• Accountability to track, report, and drive key product performance metrics across product, marketing, sales, and support teams
• Analyze various product inputs, customer requirements, designing solution architectures and developing the business case for new product development
• Understand and interpret business requirements in tandem with the product technology team to create use-cases and user interface wireframes, and to determine internal and external system requirements
• Organize market research including analyzing customer segments, reviewing industry research reports, and assessing strengths and weaknesses of competitors
• Study Pharmacy and Technician industry standards and staying up-to-date on industry changes and compliance issues
• Innovation & Growth: Drive innovation within the product line, identifying emerging trends in professional education, learning technologies, and modern social platforms to shape the future of the product offerings
• Gather inspiration and ideas by visiting/contacting customers regularly and reviewing software and other products that solve similar problems in other domains
• Collect direct customer feedback by organizing user tests, studying customer support incidents, administering user surveys, and visiting customers to study product interaction in their natural environment
• Coordinate with sales, marketing, technology, content development, and customer support to bring together divergent ideas and convince various stakeholders to rally behind a single product vision
• Work with our VP of Product to manage the product roadmap, maintaining the feature backlog, and coordinating releases

Requirements:

• 5+ years in a leadership role within the Pharmacy education or learning industry
• Knowledge of common product management models, project management tools, and analytics
• You can break complex long-term projects into a stepped phase approach
• You prioritize execution and know how to get the job done
• Business acumen with the ability to manage P&L and drive profitability while balancing product innovation
• Financial acumen to create and evaluate financial models for existing and new business opportunities
• Leverage of social platforms for community management and extended engagement
• Realtime experience on a team that has designed and built customer-facing products – preferably in the continuing education space
• Developing and maintaining a product roadmap of prioritized customer benefits
• Attention to detail; extraordinary eye for usability and the customer experience
• Excellent written communication skills with the ability to succinctly convey complex ideas through the written word
• Great people skills; empowering others, able to facilitate, negotiate and persuade stakeholders
• Flexible and agile; able to rapidly adapt to changing situations and inputs
• You are a self-starter able to collaborate on the strategy, direction, and initial considerations, but then operate independently and effectively with minimal management oversight
• Highly adept at extracting insights from data and leading others in data-driven decision-making; demonstrable experience presenting recommendations in a clear and concise way that effectively 'tells a story' with data
• Proven track record of developing and managing large, complex product portfolios with demonstrated financial success
• Deep understanding of the professional learning landscape, including trends in certifications, instructional design, and digital education platforms
• Experience leading cross-functional teams and managing relationships with senior stakeholders
• Strong strategic thinking, problem-solving, and decision-making skills, with a data-driven approach to innovation and product development
• Demonstratable history of bringing products to market and driving business growth
• Pharmacy Industry Knowledge
• Successfully worked in a matrix shared service operating model