QA Engineer - Rate Tester

eHealth, Inc. is dedicated to guiding consumers through their health insurance options. They are seeking a detail-oriented Rate/Application Tester to ensure the quality and reliability of data in their content delivery systems, collaborating with various stakeholders to enhance user experience.

Responsibilities:

• Conduct thorough testing of carrier online applications, rates and benefits, eHealth systems including functional, regression, and performance testing
• Develop and execute test plans, test cases, and test scripts based on project requirements and specifications
• Identify, document, and track defects and issues using bug tracking tools
• Collaborate with developers and product managers to understand requirements and provide feedback on potential issues and improvements
• Perform root cause analysis of defects and work with the development team to resolve them
• Ensure that all testing activities are completed on time and meet the quality standards set by the team
• Continuously improve testing processes and methodologies to enhance the efficiency and effectiveness of the testing efforts
• Utilize the benefit regression automation tools to verify benefit data on QA platforms to ensure it is successfully pushed to production
• Follow the testing flow for online applications, ensure accurate PDF mapping and document control throughout the testing process

Requirements:

• Has proven experience as an application tester or in a similar testing role
• Possesses a strong attention to detail, with the ability to validate data based on specific requirements and who has an understanding of software testing methodologies, tools, and processes
• Has experience with testing content on platforms, including use of automated testing tools and frameworks
• Has a background in Medicare, healthcare and content data management
• Demonstrates a comprehensive understanding of data relationships and dependencies, with the ability to effectively implement and manage system configurations
• Has a willingness to participate in meetings with carriers, stakeholders and colleagues in offshore time zones
• Can handle daily operational testing work while also helping develop, support and implement future automation and data loading strategies
• Will innovate with AI & Automation. Explore opportunities to apply AI-driven product development, LLM-based solutions, and agentic automation within shared services to streamline workflows, improve scalability, and enhance operational efficiency
• Bachelor's degree in healthcare, Computer Science, Information Technology, or equivalent practical experience
• 2+ years of experience as either a QA engineer or Tester in Test role
• Conduct thorough testing of carrier online applications, rates and benefits, eHealth systems including functional, regression, and performance testing
• Develop and execute test plans, test cases, and test scripts based on project requirements and specifications
• Identify, document, and track defects and issues using bug tracking tools
• Collaborate with developers and product managers to understand requirements and provide feedback on potential issues and improvements
• Perform root cause analysis of defects and work with the development team to resolve them
• Ensure that all testing activities are completed on time and meet the quality standards set by the team
• Continuously improve testing processes and methodologies to enhance the efficiency and effectiveness of the testing efforts
• Utilize the benefit regression automation tools to verify benefit data on QA platforms to ensure it is successfully pushed to production
• Follow the testing flow for online applications, ensure accurate PDF mapping and document control throughout the testing process
• Experience in the healthcare or insurance industry is preferred
• Proven experience as data tester or in a similar testing role
• Experience and willingness to work with offshore teams including time shifting to account for different time zones
• Nice to Have: Experience in AI-driven product development, knowledge of LLM (Large Language Models), and building agentic solutions that leverage automation and intelligent workflow
• Experience with technologies like SQL, ORACLE, DataQuery, XML, Web services and API is preferred
• Experience with automated testing tools and frameworks. Strong understanding of software testing methodologies, tools, and processes
• Excellent analytical and problem-solving skills. Experience with bug tracking tools such as JIRA or similar