UI/UX Designer

LightFeather is seeking a UI/UX Designer to support complex initiatives by bringing a human-centered perspective to problem-solving. This role involves leading discovery and design activities, ensuring shared understanding among teams, and improving collaboration in a government-facing consulting environment.

Responsibilities:

• Lead discovery efforts to identify user needs, pain points, requirements, and business objectives
• Plan and facilitate stakeholder interviews, workshops, and working sessions to drive alignment and clarity
• Translate ambiguous problem spaces into clearly defined problem statements and priorities
• Communicate design intent, requirements, and constraints effectively to technical, non-technical, and leadership audiences
• Present findings, recommendations, and design concepts to stakeholders in a clear, inclusive manner
• Synthesize research and discovery findings to produce actionable artifacts (e.g., affinity diagrams, service design diagrams, and customer journey maps)
• Develop wireframes to explore solutions and gather early feedback
• Advocate for user-centered design practices and contribute to the team’s growth in discovery and design methodologies
• Demonstrate curiosity and a growth mindset by continuously learning new tools, methods, and domain knowledge to improve discovery and design outcomes

Requirements:

• Proven experience leading discovery and requirements gathering activities
• Proficiency in creating design artifacts using tools such as Figma, Miro, or similar
• Strong verbal and written communication skills; comfortable presenting in and leading meetings
• Experience with design and prototyping tools (e.g., Figma, Miro, Sketch)
• Active Secret Clearance
• 3+ years of relevant experience with a BA/BS degree