Sr. Manager, Software Engineering

Firstup is a company dedicated to improving the employee experience through its intelligent communication platform. They are seeking a Sr. Manager, Software Engineering to lead the delivery of AI-enabled web applications for their SaaS platform, managing a team of engineers to ensure high standards of product quality and performance.

Responsibilities:

• Lead the design, development, and delivery of enterprise-grade, customer-facing web applications using modern microservices architectures
• Provide senior technical leadership through architecture decisions, design reviews, and code reviews, ensuring scalability, reliability, security, and maintainability
• Drive the thoughtful adoption of Generative AI tools and coding agents to increase developer productivity, improve code quality, and accelerate innovation
• Partner closely with Product Management and Design to translate complex business requirements into scalable technical solutions
• Manage, mentor, and grow a distributed team of software and quality engineers, fostering a culture of ownership, accountability, and continuous improvement
• Own production health for your teams’ services, including on-call rotations, incident response, and post-incident reviews in a 'you build it, you run it' environment
• Lead operational excellence initiatives to improve observability, resiliency, automation, and alignment with defined SLOs and enterprise SLAs

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent professional experience
• 10+ years of professional software engineering experience, including 5+ years managing and developing engineering teams
• Proven experience delivering customer-facing Enterprise SaaS products at scale
• Strong hands-on or architectural experience with AWS (compute, storage, networking, security, monitoring)
• Deep understanding of distributed systems, cloud-native design, and microservices architectures
• Experience with modern frontend frameworks such as React and backend frameworks such as Ruby on Rails or equivalent technologies
• Proficiency with PostgreSQL or similar relational databases
• Demonstrated success operating in a production-owned, 'you build it, you run it' environment
• Excellent leadership, communication, and decision-making skills in cross-functional Agile/Scrum environments
• Experience scaling and evolving Enterprise SaaS platforms through periods of growth or technical transformation
• Demonstrated experience leveraging Generative AI tools and coding agents in software development workflows
• Exposure to HR Tech or other regulated enterprise domains