Quality Engineer III

First Citizens Bank is seeking a Quality Engineer III responsible for designing, developing, implementing, and maintaining test automation solutions. The role involves leading technical support, developing automation scripts, and collaborating across functions to ensure quality in enterprise applications.

Responsibilities:

• Leads technical support and service in the installation and testing of software, patches, and upgrades to system products
• Resolves complex problems and failures that occur in assigned products and technical facilities
• Responsible for administration, communication, and documentation throughout technical support activities
• Designs, implements, and maintains processes related to daily backup, recovery, data security, and other disaster recovery functions
• Develop and maintain robust automation scripts using Java or C#, integrating Selenium for web UI testing and Appium for native mobile testing (iOS/Android)
• Design and execute BDD-style test scenarios with Cucumber, promoting collaboration between QA, development, and business stakeholders
• Develop and maintain API test automation using Rest Assured, validation RESTful web services with dynamic payloads, headers, and assertions
• Develop and maintain database validations, ensuring data integrity across backend systems and test environments
• Integrate automation suites into CI/CD pipelines (e.g. GitLab, Jenkins) enabling fast feedback and continuous validation
• Analyze test results, identify root causes of failures, and assist in defect resolution with QA and the Project Team
• Collaborate cross-functionally to define testing strategies, test artifact deliverables, test automation acceptance, and quality gates for enterprise applications
• Champion quality engineer principles, including shift-left mindset, test data management, and early automation adoption

Requirements:

• Bachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer
• Area of Experience: Java or C#, Python, ETL Testing, Database Validation Testing, RESTful Web Testing, Integration Testing, Selenium, Appium, RestAssured, JDBC, SikuliX, Windows OS, Mac OS, Android OS, Apple OS, Unix/Linux OS, Mainframe exposure, JIRA, Confluence, Jenkins, GitLab, AzureDevOps, Tableau/PowerBI exposure, Relational Databases, SnowFlake, Desktop Virtualization, Elastic Services (AWS, Azure, Google, etc.)