HPC User Support Engineer
United States of America
Full-time
1 month ago
$86,000 - $135,000 USD
No H1B
Key skills
HPC support experienceParallel programming MPIParallel programming OpenMPMachine learning frameworksSource code management (Git)Continuous integration toolsDatabase management systemsContainerizationInterest in emerging technologiesUser focusCore values modelingTechnical documentationProject managementAIMachine LearningJenkinsGitGitLab
About this role
Argonne National Laboratory is a leading research institution, and they are seeking an HPC User Support Engineer to provide technical support for high-performance computing systems. The role involves collaborating with researchers, resolving technical issues, creating documentation, and conducting training sessions to enhance user experience and system usability.
Responsibilities:
- Managing and resolving technical issues; debugging, installing, compiling, and running large-scale user applications
- Supporting users in writing scripts for automated execution and optimizing workflows
- Assisting with job scheduling, debugging, and troubleshooting HPC-related challenges
- Collaborating with ALCF domain experts to provide resolutions to user requests and technical issues
- Developing and maintaining documentation, both internally and on user facing websites
- Conducting training sessions and onboarding new users to ensure effective utilization of ALCF resources
- Enabling secure access to HPC systems and ensuring compliance with ALCF policies
- Providing support in AI technologies, including machine learning frameworks, and assisting users in deploying and optimizing AI workflows on HPC systems
Requirements:
- Experience working in an HPC center supporting user codes
- Experience working with parallel codes using MPI implementations and openMP
- Experience with common machine learning frameworks
- Experience with source code management systems like Git, and CI tools like Jenkins or GitLab
- Experience with DBMS
- Experience with containerization
- Experience developing technical training documentation for users
- Strong interest in emerging technologies and applications
- Ability to work on multiple concurrent projects efficiently and effectively
- Highly motivated and user focused
- Ability to model Argonne's core values of impact, safety, respect, integrity, and teamwork
- To perform the essential functions of this position successful applicants must provide proof of U.S. citizenship, which is required to comply with federal regulations and contract