Leader, Technical Marketing Engineering (Remote) - ThousandEyes

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network. The Technical Marketing Engineering Leader will manage a team of solutions architects to develop and communicate best-practice technical solutions, ensuring successful go-to-market execution and adoption of ThousandEyes products.

Responsibilities:

• Lead, mentor, and develop a team of Product Solutions Architects, setting clear objectives, prioritizing workloads, and allocating resources to meet business goals
• Develop and oversee the creation of reference architectures, guides, labs, and demos for ThousandEyes solutions and products
• Ensure the delivery of high-quality technical solutions training for internal and external stakeholders
• Collaborate closely with sales, product, and marketing teams to support go-to-market and adoption activities
• Oversee new product and feature introduction activities, such as technical training and creation of technical decision-maker presentations
• Engage directly with customers to gain in-depth understanding of their business processes and product needs, validate solutions, and develop product champions
• Support field and marketing events, including conferences and customer meetings; some travel required for you and your team
• Promote ThousandEyes' culture of collaboration, innovation, and technical excellence

Requirements:

• Proven experience managing and developing technical teams, ideally in technical marketing or solutions architecture
• Strong networking domain expertise and experience, ideally in SD-WAN and/or network performance management technologies (e.g., SNMP, flow)
• Extensive customer and field experience, ideally covering both enterprises and service providers (10+ years in a TME, Sales Engineering, or other similar customer-facing role)
• Demonstrated success in building demos and creating technical content, such as best practice guides and reference architectures
• Excellent verbal and written communication skills, with a willingness to present and defend ideas and coach others to do the same
• Strong organizational and prioritization skills, with experience managing multiple projects and deadlines
• Bachelor's degree, preferably in computer science or engineering
• Technical certifications, such as CCNA, CCNP, CCIE, or other, demonstrating knowledge in areas such as networking, CloudOps, DevOps, and automation
• Knowledge of Python or other programming languages is a plus