Amazon Web Services (AWS) is responsible for the design, planning, delivery, and operation of AWS global infrastructure. The Facility Operations Center Engineer will support the 24/7 monitoring of data center infrastructure, ensuring optimal customer experience through reliability and attention to detail.
Responsibilities:
- Able to properly respond, acknowledge, investigate, and dispatch critical alarms
- Monitor the facility infrastructure platform
- Perform change management tasks; create and issue tickets
- Follow verbal and written directions
- Have an intermediate level of understanding of critical infrastructure and proficient computer and communication skills
- Required shift-work, overtime, and/or rotating schedules to support a 24X7 environment (Rotating shift work equates to weekends, nights, holidays and overtime shifts)
Requirements:
- 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
- Current, active US Government Security Clearance of TS/SCI with Polygraph
- Able to properly respond, acknowledge, investigate, and dispatch critical alarms
- Monitor the facility infrastructure platform
- Perform change management tasks; create and issue tickets
- Follow verbal and written directions
- Have an intermediate level of understanding of critical infrastructure and proficient computer and communication skills
- Required shift-work, overtime, and/or rotating schedules to support a 24X7 environment (Rotating shift work equates to weekends, nights, holidays and overtime shifts)
- 2+ years of data center engineering experience
- 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience