Business Systems Analyst

Ryan Specialty is a company focused on building and sustaining a diverse workforce. The Business Systems Analyst will work with stakeholders to gather business requirements, conduct data analysis, and provide data-driven recommendations to enhance business processes.

Responsibilities:

• Understand and document the business objectives of each project and identify the business needs that the system must meet
• Analyze and understand the business systems and processes to identify opportunities for improvement or automation
• Elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users
• Collaborate with project managers and project sponsors to determine project scope and vision
• Conduct data analysis to support business decision making and business process improvement
• Develop and execute test plans to ensure that business requirements and functional specifications are implemented properly
• Facilitate stakeholder meetings to document requirements, define scope and objectives and formulate systems to parallel overall business strategies
• Conduct user acceptance testing for system maintenance and enhancements
• Identify and communicate process improvement opportunities focusing on scalability and standardization
• Build and maintain strong relationships with Business Shared Services (BSS) stakeholders to support adoption and information sharing
• Maintain basic knowledge of BSS processes and assess process health regarding quality, efficiency, adherence, and risk management
• Act as liaison with strategic operations to address trending business issues and collaborate cross-functionally for resolutions
• Perform project-related activities, including coordination, requirements gathering, and testing

Requirements:

• Bachelor's degree in computer science, business administration, or related field
• Minimum of 2 years of related work experience
• Ability to manage multiple priorities and meet deadlines independently
• Strong leadership, communication (verbal and written), and analytical skills
• Detail-oriented, organized, and resourceful
• Proficient in MS Office and JIRA; advanced Excel skills preferred
• Emotional intelligence and facilitation skills
• Thrives in a fast-paced environment
• Insurance industry experience and familiarity with AIM, ImageRight, and ConceptOne strongly preferred
• CSPO is preferred, but not required
• Advanced Excel skills preferred