Enterprise Solution Engineer (Pre-Sales)

Zip is a procurement platform company that simplifies the purchasing process for enterprises. The Enterprise Solution Engineer will act as the primary pre-sales technical contact, helping prospects understand the value of Zip's solutions, and fostering collaborative relationships with sales teams to drive successful deployments.

Responsibilities:

• Actively contribute to Zip’s sales efforts by supporting prospective customer-facing conversations, effectively conducting discovery, demonstrating our solutions, handling questions, and overcoming objections to help our prospects see the value in choosing Zip
• Own responsibility for responding to customer asks, including follow-up questions, demos, RFx and IT security questionnaires
• Build and develop custom demos that match customer requirements
• Lead, scope, and partner with Post-Sales to deliver POCs
• Partner with the Sales team to deliver on our sales objectives
• Partner with the Post-Sales Solutions Consultants to ensure our customers experience a seamless transition from sale to onboarding - communicating their needs and objectives with proper expectations set for successful delivery
• Deliver feedback to help us grow and evolve - on processes and products

Requirements:

• 5+ years of experience in a solution selling environment or in a similar role with transferable skills
• Experience selling to F500 clients and cross functional decision makers including C-level executives
• Strong solution selling skills - able to articulate the value of software solutions to customers, with messaging focused on how a solution addresses customers' core pain points in a way that differentiates the solution
• Familiarity with procurement and billing/AP space
• Excellent discovery skills - able to lead customers through focused conversations to uncover pain, value, and our path to sales success
• Knowledge of key principles of software integrations, including integration platforms and APIs
• Has a strong solutioning mindset - focused on how to help customers envision how our solution meets their needs
• Skilled in troubleshooting technical issues
• Self-starter and quickly able to grasp new technology
• Experience with demoing, implementing or administering key applications such as ERPs (Oracle, Ariba, Workday), CLMs, GRC, procurement or AP automation platforms
• Industry and / or solutioning experience with P2P / Fin-tech tools related to procurement, AP automation or payments
• Integration or development experience is a plus - especially with using REST APIs and middleware tools