Senior Software Engineer

Precisely is the leader in data integrity, empowering businesses to make confident decisions based on trusted data. The Senior Software Engineer will define, analyze, and resolve customer escalations, provide updates on outstanding issues, and document complex issue resolutions while contributing to knowledge base content.

Responsibilities:

• Defines, analyzes, and resolves customer escalations in a timely & accurate manner
• Provides periodic updates to customers, co-workers & management on the status of outstanding issues
• Documents complex issue resolutions for both the customer & internal reference as needed
• Assists team members with complex issues to gain experience & exposure to more advanced problems
• Contributes, reviews & maintain knowledge base content and product documentation as needed
• Will require periodic after hour / weekend coverage, done on a Pager rotational basis
• Other duties may be assigned

Requirements:

• 5+ yrs of software engineering
• Excellent communication (oral & written), analytical and troubleshooting skills
• OS experience in one or more areas of Linux, UNIX, and/or Windows
• Frameworks: Java, J2EE, Servlets, MDB, HTML, JNDI, Jax-RS, JMS, Junit, XML, JSON
• Protocols: AS2/4, HTTP(S), FTP(S), SFTP, Rest/APIs, RNIF, EBICS
• Cloud experience in one or more areas of AWS, Azure, Google, IBM, RedHat
• CI/CD: Maven, Docker, IBM Cloud, Kubernetes, Jenkins, GitHub
• Database experience in one or more areas of Oracle and/or DB2 and/or MS SQL and/or MySQL
• Ability to read and code through an Object Oriented Language, preferred Java
• Experience with JDBC, JDK, JVM stack traces
• Strong understanding & experience of executing Static & Dynamic scans, fixing vulnerabilities
• Aptitude to prioritize and handle multiple issues simultaneously
• Strong attention to detail and accuracy
• Ability to work independently in a fast paced environment
• Ability to function and contribute in a team environment