Key skills
Product managementBusiness acumenCustomer engagementPayments experienceSQL proficiencyOperational savvyAnalytical skillsCommunication skillsResults-orientedSQLNegotiationAccount ManagementSales
About this role
Stripe is a financial infrastructure platform for businesses, and they are seeking a Product Manager to drive their Cards Networks strategy and execution in North America and LATAM. This role involves owning the products and infrastructure for global card brands and local card networks, ensuring the continuous improvement of Stripe's card processing capabilities.
Responsibilities:
- Work with GTM teams (Sales, Account Management) to define how to expand or improve our cards coverage to meet the needs of our US and global customers
- Work with Partnerships Teams to represent our product and users in negotiation with card networks
- Engage with merchants to understand their current experience in cards processing, associated pain points, and opportunities for improvement
- Collaborate with Engineering to develop Stripe’s cards network capabilities roadmap
- Work with Finance to understand the costs of Stripe’s current cards processing capabilities and drive improvements
Requirements:
- Product experience: 5+ years of relevant experience
- Strong business acumen: You enjoy digging into the details of how a business works, identifying how to make it better, and building product/technical solutions to do so
- Customer and Partner facing experience: You're comfortable in front of customers or third-party collaborators, and have experience navigating customer conversations
- Operational savvy: You are strong operationally, capable of designing and driving a cross-functional team and process
- Analytical horsepower: You dig deep into the data, think from first principles, and deliver the right results
- Crisp communicator: High attention to detail including precise and effective written and verbal communications, including with external customers/partners
- Results-oriented: You enjoy doing whatever it takes to execute on complex projects
- Experience in Payments, working with Card Networks or Banking partners
- Experience with SQL or a willingness/aptitude to learn
- Experience in external facing role (sales, partnerships) and business negotiations