Staff Product Manager, Core Desktop

Dropbox is a global community focused on innovative ways of working, seeking a Staff Product Manager for its Desktop app. This role involves leading the strategy for Dropbox's desktop experience and core sync technology, enhancing usability and performance while supporting customer workflows.

Responsibilities:

• Define and drive the long-term vision, strategy, and roadmap for Dropbox on Desktop, spanning both the Desktop Experience and the Sync Engine
• Lead the evolution of Dropbox Desktop from a background sync utility into a foreground product that actively supports customer workflows — improving discoverability, usability, and day-to-day value
• Lead and guide product direction for a deeply technical, cross-functional team of engineers, designers, data scientists, and platform partners
• Build strong relationships across Dropbox (Desktop, Mobile, Platform, Growth, Security, Support, Partnerships) to ensure a cohesive cross-surface experience and shared outcomes
• Become an expert in the Dropbox Desktop customer — understanding the needs of both individuals and teams through user research, partner feedback, data insights, and deep technical understanding
• Own complex, multi-quarter initiatives end-to-end, from defining product specs and success metrics to driving cross-company execution and sharing insights and learnings throughout the organization
• Proactively identify opportunities to improve sync reliability, speed, and transparency while maintaining Dropbox’s reputation for simplicity and trust
• Anticipate and adapt to platform evolution (Windows, macOS, Linux), ensuring Dropbox stays ahead of OS and filesystem changes
• Communicate clearly and crisply with leadership, articulating tradeoffs and strategic rationale while driving alignment through both formal processes and scrappy execution

Requirements:

• 10+ years of experience as a Product Manager, with a track record of shipping high-quality, user-facing products in deeply technical domains
• BS/MS in Computer Science, Engineering, Business, Information Systems, Applied Math or Statistics, or relevant experience
• Strong technical depth — able to engage with senior engineers and make informed tradeoffs on architecture, performance, and scalability — while maintaining a deep empathy for the customer experience
• Demonstrated ability to translate complex technical systems into simple, delightful, and intuitive user experiences
• Proven success driving strategy and execution for platform or client-side technologies — ideally in sync, storage, networking, or distributed systems — that resulted in measurable customer value
• Skilled at balancing the 'what' and 'how': you can navigate infrastructure decisions while keeping the end-user experience front and center
• Strong analytical and problem-solving skills; able to connect technical performance metrics with customer satisfaction and business outcomes
• Excellent communication and storytelling skills — able to articulate complexity clearly and inspire both engineers and executives
• Proven ability to lead cross-functional teams in highly collaborative environments and operate effectively amid ambiguity
• Experience leading strategy for core infrastructure or sync systems at scale
• Familiarity with distributed systems, file synchronization, or storage technologies
• Track record of delivering positive outcomes for the business and customers in technically complex domains
• Experience mentoring PMs or serving as a cultural leader within a high-performing product organization